Appeals
A parent/carer or student who wishes to appeal against a decision not to provide transport support may do so via the Council’s agreed appeals procedures. In line with statutory guidance, the appeal process is a two-stage process:
- Stage One is a review of your case by the Travel Support Review Panel which is comprised of senior officers
- Stage Two is a review of your case by the Travel Support Appeal Panel.
The Appeal Panel is an independent panel comprised of Council Officers will consider both verbal and written representations from parents and carers. Further details about the appeals procedure, the appeals forms and a guidance document for parents and carers can be obtained from when accessing the My Route application portal here.