Make a Freedom of Information request

A freedom of information request is when an individual asks for a piece of information from a public body such as the council. The information will be shared unless there is a legal reason not to, or gathering the information will be very time consuming.

What we already publish

We already publish accounts, budgets, finances, expenses information and plans and policies. Any other information can be requested under the Freedom of Information Act 2000.   You can download a full list of what we already make available.

Publication scheme (PDF)

Making a Freedom of Information request

All requests must be in writing or by email. You must state that your request is being made under the Freedom of Information Act 2000 and include your contact name and address.  You must state clearly what information is required.

Send your request in writing to:

Customer Liaison Team,
Knowsley Council,
Archway Road,
L36 9YU
Or email

What happens next

We will reply to you within 20 working days and tell you who is dealing with your request. We will  tell you if any fees apply to provide the information (PDF).

In certain cases, we will not be able to give you the information you request. If this happens, we will tell you why.

If you want to make a complaint about how we handled your request, you should first go through the council’s complaints procedure. If you are not satisfied with the council’s response, you can contact the Information Commissioner’s Office in writing at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, by emailing or by calling 0303 123 1113 or 01625 545745.