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Organisational abuse
Organisational abuse is when a person or group of people are mistreated or neglected by an organisation. This can include financial and material abuse, such as theft, fraud, or misuse of property. It can also include emotional abuse, such as bullying, harassment, or discrimination.
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Skip Guide NavigationSigns of organisational abuse
Organisational abuse and neglect can have a serious impact on people's physical and mental health, as well as their quality of life. It can lead to physical injuries, emotional trauma, and even death. Here are some signs to spot.
Poor facilities and conditions.
Run-down buildings, overcrowding, lack of heating and ventilation, etc.
Disrespectful attitudes and treatment.
Towards people using services, lack of respect for dignity and privacy, etc.
Neglect of basic needs.
Not providing adequate food or drink, assistance with eating, etc.
Lack of choice and independence.
No flexibility in daily routines and diet, not promoting independence, etc.
Misuse of medication and poor care practices.
Tasks not completed on time or correctly, poor moving and handling practices, etc.
Poor record-keeping and high staff turnover.
Lack of care plans, poor record-keeping, lack of procedures, high staff turnover, etc.
Failure to provide necessary care.
Dentures, glasses, hearing aids, etc.
Discouragement of visits and lack of personal belongings.
Discouraging/refusing visits or involvement of relatives, friends or carers; lack of personal items, clothing or possessions.