Eligibility
If you are eligible
If you have eligible needs, we will agree on a support plan with you to help you meet your needs. This will include:
- Which of the identified needs meets the eligibility criteria
- Which of the needs identified will be met by the Council
- How will the care and support provided help you to achieve the things which are important to you
- Any information and advice that will help you to prevent or delay future care and support needs
- Contact details of the team to contact about your care and support
- When reviews will take place to make sure your plan is working or if your needs or circumstances have changed
If you are not eligible
If you are not eligible, we will give you advice and guidance on where you may access support. We will send you a letter with our decision and a copy of our assessment. If you are unhappy with the outcome, you can make a complaint; for more information about how to make a complaint, please contact us.
There is a lot of support for residents wanting to take more care of their health and wellbeing. This includes advice on healthy eating, support for quitting smoking and much more.
You can find lots of useful information on the Healthy Knowsley website.
There are also many community organisations and groups for you to join or get involved in. You can search the Live Well Directory for things that are available in your area.