Residents

Whether you are new to the area or have lived here a while, we thought it would be helpful to share some useful information about council services as you settle in your home. Welcome to Knowsley!

• Kirkby
• Prescot
• Stockbridge Village

• Environmental permits
• Fly tipping and waste
• Food safety
• Housing disrepair
• Japanese knotweed
• Mobile homes fit and proper persons
• Noise
• Overgrown gardens
• Pests (including rats and mice)
• Dogs
• Organising public events
• Public Registers
• Support with an empty house
• Other statutory nuisances

• Bin collections
• Book a bulky waste collection
• Report an issue
• Dog control orders
• Tips and recycling
• Air Quality
• Waste Duty of Care
• Fixed Penalty Notices (FPNs) in relation to Environmental Crime Enforcement

• Housing benefit
• Benefits calculators
• Emergency support scheme
• Benefits & grants for disabled people
• Changes to housing benefit
• Financial advice and support
• Help paying rent
• Knowsley Better Together Hardship Fund
• Knowsley Funding Page
• Local housing allowance
• Household Support Fund
• Report a benefit fraud
• Universal credit
• Using electronic signatures

• Knowsley Early Years Service
• Family Information Service
• Free childcare places for 2-year-olds
• Search for childcare

• Apply for a parking blue badge
• Apply for skip permit
• Apply to close your street for a street party
• Civil parking enforcement
• Highway schemes
• Highways
• Highway fees and charges
• Parking
• Public Rights of Way
• Report road or street problems
• Roadworks in Knowsley
• Flood Risk Management
• Vehicle seizure notices
• Winter gritting routes

• Empty homes
• Help finding a home
• Homelessness & Housing Advice
• Housing Assistance & Advice
• Housing Statistics
• Support for Private Landlords
• Privacy Notice - Strategic Housing

• Apply for a school place
• Attendance in schools
• Apply for free school bus pass
• Education Improvement Service
• Education resources
• Exclusions from school
• Family and Community Education
• Find a school
• Further education – travel support
• Governor Support Service
• Help with special educational needs
• School Admission Appeals
• School attendance issues
• School meals and menus
• School term dates
• SEND
• Support learning English
• Targeted advice and guidance

• Coronavirus: What you need to know
• Public Health
• Healthy Knowsley
• Health checks in Knowsley
• Health and Wellbeing Board
• Mental health and wellbeing support
• School vision screening service
• Sexual Health
• Stop smoking service
• The Healthy Child Programme (0-25)
• The LiveWell Directory