High call volume
We're currently experiencing a high volume of calls due to council tax recovery notices being posted out. This may result in longer wait times than usual. We apologise for any inconvenience and appreciate your patience.
Sole occupier discount
You are entitled to a discount of 25% if only one adult lives in your property. Find out more here.
The sole occupier discount can be awarded where there is only one adult over the age of 18 living at the property. This will give a council tax reduction of 25%.
Who is eligible for this discount
There is usually no discount if two or more adults live in your home. However, certain people are classed as 'disregarded'.
For example, grown-up children who live with you, if they are aged 18 or over, are in full-time education or training, and you are no longer receiving child benefit for them. You will need to apply for a student disregard.
If only one adult lives in the property after we have excluded the 'disregarded' individuals, you will be entitled to a 25% discount.
You can only get this discount based on your normal living situation. You can not get it if other people usually live with you but are away on a temporary basis. For example, you can not get this discount for the times when the other residents are on holiday or are working away from home.
How to apply
We will process your application as soon as possible.
To apply or cancel a sole occupier discount:
Apply if you're the only adult (18 or over) living in your home and don't currently receive the discount. Cancel if you already receive the discount but are not longer the only adult in your household."