Report a missed clinical collection
Before reporting a missed collection, we ask that you check your calendar to confirm the collection date.
Please note that there have been changes made to the Clinical Waste Collection Service. Some kinds of healthcare waste can be classified as non-hazardous and is suitable for disposal in your maroon bin. For more information, please visit the types of clinical waste page.
If you still need to report a missed collection, please contact customer service.
Once reported the missed clinical waste collection should be re-collected within 5 days, unless the collection crew are due in the area earlier or are urgently required.