The Government has allocated £11.276m over the next three years to Knowsley Council through its new Crisis and Resilience Fund to help communities in need.
Around £3.7m will be available each year and the programme comprises four strands:-
Crisis Payment
Providing support to those in crisis.
Find out more and apply here
Housing Payment
Providing financial support towards housing needs, to those who face a shortfall in meeting their housing costs.
Find out more and apply here
Resilience Services
Funding for services delivered by authorities or external providers to improve financial resilience. This will include funding to community food partners, debt and welfare advice, support to ‘at risk’ residents identified through Adult and Children’s Social Care Services, Council Tax Reduction Scheme, fuel and energy support and employment and skills support.
Community Co-ordination
Investment in activities that connect and enhance the local support landscape.
This page will be updated as more information becomes available.
Further information
For further information, or to have this page provided in a more accessible format (such as Braille or EasyRead), you can contact the hardship team by email at hardshipteam@knowsley.gov.uk
Help with energy costs
The Council’s Emergency Support Scheme can help those on a prepayment energy meter, where the meter is about to run out, and there are no means to top it up. Apply online via fuel applications.
Help with furniture/white goods
The scheme can also support residents where furniture/white goods can help them settle back into the community or avoid institutional care. Apply via furniture applications.
Help with housing costs
If you are in receipt of Universal Credit or Housing Benefit and have a shortfall in meeting your housing costs, you may be eligible for a ‘Housing Payment’. For further details and to apply, visit Housing Payments.
Where to get advice
For support with welfare benefit and debt advice or to check whether you are entitled to any other benefits or entitlements, contact:
Citizens Advice Knowsley
Website: https://www.citizensadviceknowsley.org.uk/
Branches located in Kirkby and Huyton.
WhatsApp: 0151 294 6309
Email: advice@citizensadviceknowsley.org.uk
Telephone: 0808 278 7839 (Adviceline Freephone)
Prescot & Whiston Advice Centre
Website: Home - Prescot & Whiston Advice Centre
Based in Prescot shopping centre
Telephone: 0151 443 4639 or use the contact form on their website.
Knowsley Works Information, Advice and Guidance (IAG)
For support with employment and skills, contact the Knowsley Works Information Advice and Guidance (IAG) team. The team can help you with:
- Employment advice
- Training opportunities
- CV support
- Job applications
- Access to local vacancies
To register with the service, you will need to call one of the numbers below to arrange an appointment.
- Huyton office – 0151 443 5010
- Kirkby office – 0151 443 4780
- Halewood office – 0151 443 2040 or 07767 677593
Help with food costs
Food support
Support is available if you are in an emergency situation and are unable to pay for food.
If you have a support worker or are receiving support from a local advice agency, please speak to them in the first instance.
If you are in an emergency situation and are unable to pay for food, Aid To All may be able to support you with a food parcel. You can contact Aid to All through their website here or by calling 07774558646.
Food clubs and social supermarkets
The organisations below run food clubs or social supermarkets and can help direct you to further support. Please note, they do not provide food for free.
Food Clubs
You usually need to become a member to use a food club. For a small fee, you will be able to chose 10 or 15 items each week. Food clubs are often open a few hours a week so check opening hours before you travel.
Social Supermarkets
Social Supermarkets operate like shops where you pay for your items based on their individual prices. They are often open longer than food clubs and may be open several days a week. You are usually not restricted to a certain number of items in a social supermarket. The cost of the items is lower in a social supermarket compared to a usual supermarket such as Asda or Tesco, helping you spend less on your food shop.