Who will own my data once I submit it?
Knowsley Council
Why do you need my information?
Knowsley Family and Community Education Deliver adult education services to provide opportunities for residents to improve their skills and qualifications. We will:
- Deliver adult education services
- Assess eligibility for funding
- Monitor and evaluate course effectiveness
- Fulfil legal obligations under contracts with the Department for Education (DfE)
What Personal Information do we collect?
For Knowsley FACE to offer support within Knowsley we may collect all, or some, of the following information from you:
- Personal Details:
- Name
- Address
- Telephone Numbers
- Email address
- Post code
- Nationality
- Date of birth
- Gender
- Household details
- Next of kin
- Unique Learner Number
- National insurance number
- Employment Status
- Benefit type
- Previous qualifications and attainment
- Proof of eligibility to live and study in UK
- Course details (such as start date, end date, attendance record, qualification title, learning aim reference, guided learning hours, venue location, support needs, and achievements).
- Special Category Data:
- Characteristics (such as ethnicity, disability / learning difficulties, marital status, sexual orientation, religion)
- Further detailed information we collect for Liverpool City Region Combined Authority (LCRCA) can be found in the Individual Learner Record (ILR) specification 2025/2026
What allows you to use my information?
Personal information is collected by the LCRCA in accordance with the terms and conditions of funding imposed on providers of learning. Personal information is processed by the on behalf of the DfE, to enable the DfE to carry out its functions. Learner information collected is known as the Individualised Learner Record (ILR). The specification and standards for the ILR are published for each academic year (1 August to 31 July).
The relevant lawful bases for KMBC’s processing of any personal data personal data that may be shared between the partners are as follows:
Article 6(1)(e) of the UK GDPR:
Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller and to meet our statutory responsibilities.
To process special category data the lawful basis is:
Article 9(2)(g) of the UK GDPR:
Substantial public interest.
processing is necessary for reasons of substantial public interest, on the basis of Union or Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and the interests of the data subject.
The legislation underpinning this processing is:
The Apprenticeships, Skills, Children and Learning Act 2009.
Participants have the right to withdraw their consent at any time and Knowsley Council will destroy their data. Please contact the team by emailing knowsleyface@knowsley.gov.uk
Who will my information be shared with?
Liverpool City Region Combined Authority (LCRCA) and the Department for Education (DfE) to ensure accuracy of information held in relation to the funding of learning.
Where Learners claiming out of work benefits, LCRCA must provide data to the Secretary of State with responsibility for unemployment or their nominated representative in accordance with the requirements notified to Knowsley FACE.
Knowsley FACE will provide awarding bodies with personal information to register learners for qualifications and to make certification claims. Awarding organisations are required to collect and validate the Unique Learner Number (ULN) and provide candidate achievement data to the Learner Record Service (LRS) for all government funded learners.
Knowsley FACE will provide personal information to the Data Service to enable the ULN to be generated.
Knowsley FACE will share information with internal teams and other Council departments, such as Knowsley Works, to provide impartial Information Advice and Guidance to support learners in making next steps.
Knowsley FACE may share your personal information with other education providers for the purpose of your continued learning.
Do I have to provide this information and what will happen if I don’t?
You can opt out of using our service at any time by advising us that you do not require support.
Participants have the right to withdraw their consent at any time and Knowsley Council will destroy their data. Please contact the team by emailing knowsleyface@knowsley.gov.uk
How long will you keep this data for and why?
We will keep your data for a maximum of 7 years from the end of the academic year once you have ended your learning activity, after which it will be securely destroyed.
How will my information be stored?
Your personal details are securely held as a hard copy on site and digitally using a secure Management Information System, TERMS.
The system is secure and bound by the GDPR legislation to securely hold the information.
Social Media Use:
Please be aware that once the video is made available to our social media feeds this will be accessible via internet searches and, if copies are made of the video by internet users, it may remain accessible via the internet even after Knowsley Council have removed the video from our social media feeds.
Will this information be used to take automated decisions about me?
No.
Will my data be transferred abroad and why?
No.
What rights do I have when it comes to my data?
Under the Data Protection Act (DPA) 2018/ UK General Data Protection Regulation (UK GDPR), you have the following rights with regards to your personal data: -
- The right to subject access – you have the right to see a copy of the personal data that the council holds about you and find out what it is used for.
- The right to rectification – you have the right to ask the council to correct or remove any inaccurate data that we hold about you.
- The right to erasure (right to be forgotten) you have the right to ask the council to remove data that we hold about you.
- The right to restriction – you have the right to ask for your information to be restricted (locked down) on council systems.
- The right to data portability – you have the right to ask for your data to be transferred back to you or to a new provider at your request.
- The right to object – you have the right to ask the council to stop using your personal data or to stop sending you marketing information, or complain about how your data is used.
- The right to prevent automated decision making – you have the right to ask the council to stop using your data to make automated decisions about you or to stop profiling your behaviour (where applicable).
To find out more about your rights under the DPA 2018/UK GDPR, please visit the Information Commissioner’s website.
You can request a copy of your data or ask questions about how it is used by visiting our website here.
By email to: Inforights@knowsley.gov.uk
Or in writing to:
Data Protection Officer
Knowsley Council
Nutgrove Villa
Westmorland Road
Huyton
L36 6GA
Who can I complain to if I am unhappy about how my data is used?
You can complain directly to the Council’s Data Protection Team by writing to: -
Data Protection Officer
Knowsley Council
Nutgrove Villa
Westmorland Road
Huyton
L36 6GA
Or email: data.protection.officer@knowsley.gov.uk
You also have the right to complain to the Information Commissioner’s Office using the following details: -
The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 08456 30 60 60 or 01625 54 57 45
Website: www.ico.org.uk