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You can chat with us by clicking the red button on the bottom right-hand side of your screen. Our online chat assistant VIK is available 24/7, providing help and information for many of our services.

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Key Services and Emergency Contacts

You can contact a range of services across the council during office hours as well as out of hours.

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Face-to-face appointments

Prebooked face-to-face appointments are available within our libraries.

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Write to us

The council's address is:

Knowsley Metropolitan Borough Council, Nutgrove Villa, Westmorland Road, Huyton, L36 6GA

My Account

There are plenty of council services available online for you to use 24 hours a day, seven days a week. My Account gives you access to your Council Tax, benefits, bin collection days and more.

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Your views are important to us. It is an opportunity to identify and address any problems, learn from our mistakes and good practice, and continue to improve what we do.

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