Cookies

What are cookies?

Cookies are files containing small amounts of text-only information which are downloaded to your device (your computer, tablet or phone, for example) via your web browser when you visit a website.

Cookies perform lots of different tasks, like allowing you to complete online forms and remembering the browsing preferences you set on a website.

All cookies used on this website are considered ‘privacy neutral’: they cannot be used to identify individuals, and the information they contain is never passed on to third parties. Knowsley Council does not use cookies for marketing or advertising purposes.

The cookies used on this site have been categorised based on definitions given in the ICC UK Cookie Guide as 'strictly necessary cookies', 'performance cookies' and 'functionality cookies'.

Strictly Necessary cookies

Strictly necessary cookies are essential in helping you to navigate the site effectively, and enable services such as online bookings, payments for services and forms you can complete online. These cookies are only used when you request a specific service.

Performance cookies

Performance cookies allow us to analyse how much ‘traffic’ (how many visitors) our site receives. Like many websites, Knowsley Council use a service called Google Analytics to allow us to study data about site use. Google analytics provides us with anonymous, aggregated statistics that help us to understand how visitors use our site, enabling us to improve the structure of the website and constantly improve the services we offer. The software does not allow us to identify individual visitors.

By using www.knowsley.gov.uk, you agree that we can place performance cookies on your device.

Functionality cookies

Functionality cookies allow us to provide user-friendly assistive functions on the site, for example allowing you to alter text size and customise page layout to suit your needs.

By using Knowsley.gov.uk, you agree that we can place functionality cookies on your device.

Cookies from third party sites

In order to provide effective online services, Knowsley Council makes use of popular tools such as Flickr for sharing photos, Youtube for sharing video and Twitter and Facebook for keeping in touch. These sites they may also place cookies on your computer.We use a number of suppliers who may also have cookies set on our website.

While we may have enabled these cookies for data purposes, we do not control the dissemination of information they provide, beyond that used for our own purposes.

You should check the third party websites for more information about these. For more information please see each website’s own privacy policy (Twitter,Facebook,YouTube,Flickr).

Provider	Name	Purpose
Kentico	CMSCookieLevel CMSCsrfCookie CMSCurrentTheme CMSPreferredUICulture	CMSCookieLevel is used to remember a user’s choice about cookies on Knowsley.gov.uk. Where users have previously indicated a preference, that user’s preference will be stored in this cookie. CMSCsrfCookie is used to store a security token that the website uses to validate all form data submitted via POST requests. This helps us protect against cross-site request forgery. CMSCurrentTheme stores the name of the current visual theme to provide proper design to the dialogue windows. CMSPreferredUICulture stores the preferred UI culture of the user. Visit the Kentico website for further information.
Security breach notification form cookie	ASP.NET_SessionId	This cookie is essential for the breach notification form – the form that public electronic communications service providers use to notify the KMBC of a security breach – to operate. It is set only for those people using the form. This cookie is deleted when you close your browser.
Google Analytics	_ga _gid _utma _utmb _utmc _utmz	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy Policy
YouTube cookies	PREF* VSC* VISITOR_INFO1_LIVE* remote_sid*	We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. PREF - * Expires after eight months VSC - * expires at the end of your session VISITOR_INFO1_LIVE - *expires after eight months remote_sid - * expires at the end of your session Read more at YouTube’s embedding videos information page.
Amazon Web Services	AWSELB	Used by Amazon Web Services hosting to ensure a user's session is directed to the correct server.

How to control and delete cookies

Knowsley Council will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by the Knowsley Council website, or indeed any other website, you can do this through your browser settings.

Where to find information about controlling cookies

• Internet Explorer cookies information
• Chrome cookies information
• Firefox cookies information
• Safari cookies information
• Opera cookies information

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout

Alternatively, you may wish to visit About Cookies which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

• About Cookies

Please be aware that restricting cookies may cause the Knowsley Council website to work incorrectly.

If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

You can find out more about how your web browser works by visiting the appropriate link below, or by looking under the ‘help’ menu option in your browser.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Get in touch

If you have any questions about how we use cookies or analytics to develop the Knowsley Council website please get in touch. Contact us by emailing [email protected].