Essential Maintenance
Our online services will be undergoing essential maintenance from between 8 am and 9 am on 27th March for a short period.
We apologise for any inconvenience this may cause.
Street lighting maintenance is provided by our service provider LOI Knowsley, find out how to report lighting issues in your area here.
Street Lighting maintenance is provided by our service provider ENERVEO. The report a fault link below will take you to the Lights on in Knowsley website where you will be able to raise the fault for ENERVEO’s attendance.
It should however be noted that ENERVEO only maintain lights on adopted highway and not in private unadopted areas.
If the light in question cannot be found on the Lights On In Knowsley website, it is likely not adopted. In those circumstances it is the responsibility of the Housing development / landowners to maintain the private lighting.
You will be able to search for an adopted highway by following Highways Mapping and entering your postcode into the search engine. All adopted highway is shown in blue.
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Once reported the service provider will aim to rectify the fault within 5 working days.