Bulky waste collection

If you want to dispose of large or heavy items which won’t go into your household waste bin, you can arrange for them to be collected separately.

We do not collect fixtures and fittings such as bathroom furniture, internal and external doors, and kitchens. If you are unsure if your bulky waste fits the criteria, please check the list below.

Costs

To schedule a collection, there is a fee of £28 for up to five items or £55 for six to ten items.

Collection days

We have set collection days for specific areas in Knowsley.

  • Monday & Thursday – Huyton & Stockbridge Village
  • Tuesday & Friday – Prescot, Whiston, Cronton, Knowsley Village, Halewood
  • Wednesday – Kirkby

Your collection date and day will be allocated as per your area at the time of your booking.

We do not offer collections on weekends or bank holidays.

Please note the above days are subject to change due to service demands.

Amending or cancelling your booking

To make changes or cancel your bulky waste collection booking, log in to your account on our online portal. You can do this anytime before 12 p.m. on the day before your collection date. 

Cancellations made in time will receive a full refund.

On collection day

Our team will collect the bulky items between 7 a.m. and 4 p.m. on the agreed day. Here's what you need to do:

  • Disassemble larger items as much as possible.
  • Ensure that mattresses, sofas, and similar items are protected from the rain to prevent them from becoming too heavy to remove.
  • Ensure any mirrors or glass are bubble wrapped.
  • Place the items in front of your property or from the location your bins are collected if you do not have a front path or driveway before 7 a.m on the collection day.
  • Ensure clear access to your property; please don't obstruct your driveway.

Items we cannot collect

While booking, you'll specify which items to remove. However, our collection team won't be able to retrieve items if:

  • They consider it unsafe to enter the property.
  • The items weren't left on the ground floor, and there's no suitable lift available.

If your bulky items can't be collected, you'll receive a notice explaining why they weren't retrieved and who to contact.

Book a bulky waste collection 

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