Essential Maintenance
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We apologise for any inconvenience this may cause.
Find out about the website development consultation privacy notice here.
This privacy notice explains what information we collect about you, how we store this information, who we share this information with and how we keep it safe and confidential. We want you to be confident that your information is kept safe, secure and for you to understand how and why we use it.
It sets out how Knowsley Council will use data collected from respondents completing surveys in the development of a new Knowsley Council website.
You can decide whether to complete the survey and you can decide how much or how little you wish to complete.
Please be aware that, because we do not ask for names, it is unlikely you would be able to withdraw your answers from the study after you have returned the survey.
Knowsley Council
When completing the survey we may process parts of your personal data. The survey may appear to be anonymous as we will NOT be asking for any personal details, e.g., your name, date of birth, address etc. However, we may be able to identify you through the collective answers you provide on the survey, therefore we are required to make you aware of this.
Your participation in the survey is entirely optional, by participating you are consenting to the information provided being used.
We offer you the opportunity to provide your email address should you wish to discuss your responses further with a member of the team, but this is completely optional.
We may need to use the information you choose to give to help shape the development of the new website which helps us to:
Knowsley Council will collect and analyse the findings from completed surveys to understand the experience of residents in the development of the new Council website.
The legal bases which allow the Council to lawfully process your data fall under the UK GDPR and the Data Protection Act 2018.
By choosing to complete the survey, you give Knowsley Council consent to process the data you provide. As previously mentioned, this data will in the main be anonymised data.
Aggregated and anonymous data will be used by Knowsley Council and may be shared with our developer, Nomensa. The Council will not share the data with any other third party.
No, participation is entirely voluntary and not a legal requirement. You can decide whether to participate or not, and you can decide how much or how little you wish to participate.
The anonymous data will be held by Knowsley Council for a period of up to 5 years following the end of the engagement and consultation period. Your responses will be stored for a period of up to 1 year following the end of the engagement and consultation period.
Anonymised electronic survey data held by Knowsley Council will be stored on a secure electronic system. Personal details will be stored on a secure electronic system for the purposes associated with this engagement only.
No
No
Under the Data Protection Act (DPA) 2018 / UK General Data Protection Regulation (UK GDPR), you have the following rights with regard to your personal data: -
You have the right to see a copy of the personal data that the council holds about you and find out what it is used for.
You have the right to ask the council to correct or remove any inaccurate data that we hold about you.
You have the right to ask the council to remove data that we hold about you.
You have the right to ask for your information to be restricted (locked down) on council systems.
You have the right to ask for your data to be transferred back to you or to a new provider at your request.
You have the right to ask the council to stop using your personal data or to stop sending you marketing information or complain about how your data is used.
You have the right to ask the council to stop using your data to make automated decisions about you or to stop profiling your behaviour (where applicable).
To find out more about your rights under the DPA 2018/UK GDPR, please visit the Information Commissioner’s website.
To request a copy of your data or ask questions about how it is used, contact:
Data Protection Officer
Knowsley Council
Nutgrove Villa
Westmorland Road
Huyton
L36 6GA
Or email: Inforights@knowsley.gov.uk
You can complain directly to the Council’s Data Protection Team by writing to:
Data Protection Officer
Knowsley Council
Nutgrove Villa
Westmorland Road
Huyton
L36 6GA
Or email: data.protection.officer@knowsley.gov.uk
You also have the right to complain to the Information Commissioner’s Office using the following details: -
The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 08456 30 60 60 or 01625 54 57 45
Website: www.ico.org.uk
We will update this privacy notice from time to time to reflect any changes to our ways of working. Please contact our Data Protection Officer if you would like more information.
Last updated: January 2024.