Online Services

Online services unavailable on 23 January 2021

The council’s IT systems are undergoing essential maintenance on Saturday 23 January 2021

Some online services such as the benefits and grants portal, council tax portal, pest control system and more, will be unavailable.
Responses to emails may be delayed until Monday 25 January and the link to your council tax and benefit information will be temporarily unavailable.

Please accept our apologies for any inconvenience caused.

Help to get online

This page is designed to help you get online - how you can reach us, where you can find help, how you can improve your skills, how you can stay safe online and where you can access the internet in Knowsley.

Registering for a Knowsley Council Online Services account is simple.

Please sign up for an account, complete your details, then find the activation e-mail sent (it could be in your junk e-mail) and once activated - sign in to your Knowsley Council Online Services account.

Once registered, you can login to your account 24 hours a day, 7 days a week.

Chat to an advisor about online services