Knowsley Council
    • Residents
    • Business
    • Jobs
    • Your Council
    • News
    • Online Services
    • Contact Us
    • Things to do
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • X
  • Y
  • Z
<
Show Menu
  • Feedback
You are here:
    Online Services
Online Services
  • Chat to an advisor
  • My account
  • Apply for it
  • Book it
  • Pay for it
  • Report it

Related Links

Online Services

My account

  • Login to My Account
  • Register for an Online Services account

Apply for it

  • Apply for a school
  • Apply for emergency support - fuel
  • Apply for emergency support - furniture/white goods
  • Apply for a Sole Occupier Discount for Council Tax
  • Ask for a review of fuel, or furniture if you think the decision is wrong
  • Apply for or renew a Blue Badge
  • Council tax reduction
  • Direct debit
  • Housing benefit
  • Discretionary Housing Payment
  • Licence applications
  • Parking permit
  • Planning applications
  • Replacement bin or bin repair
  • Chat to an advisor

Book it

  • Bulky waste collections
  • Registrar Office bookings
  • Taxi MOT test
  • Pest control
  • Chat to an advisor

Pay for it

Make a variety of payments with most major credit and debit cards using our secure payment site.

Report it

  • Abandoned vehicles
  • Dog waste
  • Fly tipping
  • Litter
  • Missed bins
  • Noise pollution
  • Road problem
  • Stray dogs
  • Street lights
  • Traffic Signal Issues
  • Traffic signs, bollards and beacons
  • Chat to an advisor

Chat to an advisor

Chat to an advisor about online services.

  • Chat to an advisor

We use cookies to improve your user experience, remember your preferences and protect against security breaches. For further information, see more about cookies.

Connect with us...

  • Facebook
  • Twitter
  • youTube
  • instagram
  • Flickr
  • Pinterest

Also From Us

  •  
  • Roadworks
  • My Neighbourhood
  • Volair
  • The Venue
  • Discover Knowsley
  • Knowsley Better Together - The Deal with the Social Sector
  • Online services - residents
  • Online services - business
  • Online services - landlords
  •  




  •  
  • Foster for Knowsley
  • Knowsley History
  • Prescot Townscape Heritage Initiative
  • Prescot Museum
  • Prescot Soccer and Leisure Centre
  • Knowsley Information Service/Local Offer 
  • The LiveWell Directory
  • Getting Around in Knowsley
  •  

Get In Touch

  • Contact Customer Services 

  • Comments and complaints
  • Where to park: cars and bikes
  • © Copyright Knowsley Metropolitan Borough Council
  • Terms & conditions |
  • Cookies |
  • Privacy policy |
  • Accessibility |
  • Site map

Knowsley Metropolitan Council is not responsible for the content of external internet sites. Design & technology by Reading Room
  • +Residents
    • +Welcome to Knowsley
      • Getting Around in Knowsley
    • +Regenerate Knowsley
      • +Kirkby
        • Kirkby Market
        • Public art
        • Public realm
        • New housing
        • The Kirkby Centre
      • +Prescot
        • Delivered for Prescot
        • Recent news - Prescot
        • Frequently Asked Questions - Prescot
      • +Stockbridge Village
        • Family
        • Health
        • Homes
        • Leisure
        • Library
    • +Council Tax
      • Pay your council tax (1)
      • Manage your council tax online
      • Set up a direct debit
      • Set up e-billing
      • Make changes to your billing
      • Moved house? Let us know
      • +Apply for a Council Tax reduction - low income
        • Council Tax Reductions
      • Apply for Sole Occupier Discount
      • Other discounts and exemptions
      • What to do if you can't pay
      • Council Tax bands and charges
      • How Council Tax is used in Knowsley
      • Explanatory Notes 2019-20
      • +Chat to an advisor
        • Council Tax Privacy Notice
    • +Bins, Waste and Environment
      • +Bin collections
        • Find out when your bin is emptied
        • Missed collections we're aware of
        • Report a missed collection
        • Request a new bin or bin repair
        • Request assisted collection
        • Bin charge FAQs
        • Privacy Notice - Bin collections
      • Book a bulky waste collection
      • Pest Control
      • +Report an issue
      • Dog control orders
      • Food outlet hygiene ratings
      • Japanese knotweed
      • Tips and recycling
      • Air Quality
      • Chat to an advisor
    • +Benefits and Grants
      • +Housing benefit
        • +View my housing benefit
          • Privacy Notice: Housing Benefit and Council Tax Reduction
        • View my council tax reduction
        • Make an online application for Housing Benefit
        • Discretionary housing payments
      • +Benefits calculators
        • Benefits calculators
      • Emergency support scheme
      • Benefits & grants for disabled people
      • Changes to housing benefit
      • +Financial advice and support
        • Loan sharks
        • Welfare reform
      • Help paying rent
      • Local housing allowance
      • Report a benefit fraud
      • Universal credit
      • Using electronic signatures
      • Chat to an advisor
    • +Care
      • +Adopting a child
      • Adult Respite Services
      • Day centres for specialist care
      • Deprivation of Liberty Safeguards (DoLS)
      • Domiciliary care in Knowsley and Sefton
      • +Foster for Knowsley
      • Get help from Social Services
      • Help for children with disabilities
      • Knowsley Reablement Service
      • Local Offer for Care Leavers
      • Personal budgets & direct payments
      • Private Fostering
      • Raise concerns about a child
      • Report a missing child
      • Report abuse of vulnerable people
      • Request a care assessment
      • Residential care for children
      • +Safeguarding adults
        • Safeguarding Adults - Privacy Notice
        • Safeguarding Adults Board
      • +Search for childcare
        • +Children's Centres
          • Personal Data Consent and Privacy Notice
        • Free childcare places for 2-year-olds
      • +Knowsley Network and Shared Lives
        • Becoming a Shared Lives Carer
        • How can I use Shared Lives?
        • Training and Support
        • What our Shared Lives families say
        • Request more information
      • Stronger Families Programme
      • Support for carers
      • Support for children in care
      • +Support for Refugees
        • Asylum seekers
      • Support for residents who are deaf or hard of hearing
      • Support for young carers
      • +Telecare alarms
        • Telecare brochure
        • Telecare FAQs
        • Telecare monitoring charges
      • The Care Act
    • +Building and planning
      • +Planning permission
        • Change use of a building
      • +Make a planning application
        • Planning Validation Checklist
        • Pre-application planning advice
        • Make a planning application through the Planning Portal
        • +Application forms
          • Householder 1
          • Householder 2
          • Householder 3
          • Full permission 1
          • Full permission 2
          • Full permission 3
          • Full permission 4
          • Outline permission 1
          • Outline permission 2
          • Reserved matters 1
          • Reserved matters 2
          • Reserved matters 3
          • Conservation 1
          • Conservation 2
          • Conservation 3
          • Trees and hedgerows 1
          • Trees and hedgerows 2
          • Agricultural 1
          • Agricultural 2
          • Other application types 1
          • Other application types 2
        • Speaking at Planning Committee
        • Discharge of Planning Conditions & Fees
        • What can I do if i'm unhappy with a planning decision
        • Design and Access Statements
      • +View planning applications
      • +Apply for building regulation approval
        • Apply to demolish a building
        • Building regulation FAQs
        • Report a dangerous structure
      • +Heritage Conservation
        • Conservation Areas
        • Grant Aid
        • Heritage Statements
        • Listed Buildings
      • Tree Protection
      • Planning Enforcement
      • +Local Plan
        • Introduction to the Local Plan (1)
        • Adopted documents
        • Getting Involved (1)
        • What we are doing now
        • Local Plan schedule
        • Interactive online policies map
        • Information Studies and Monitoring Reports
        • Neighbourhood Planning
        • +Local Plan document library
          • Core Strategy Documents
          • Council Reports and Minutes
          • +Examination Documents
            • Examination
            • Hearing Statements (CH & RC)
            • Reconvened Hearing Statements July 2014 (CH & RC)
            • Reconvened Hearing Statements June 2015 (CH & RC)
          • Huyton
          • Knowsley Evidence Base
          • Legislation and Regulations
          • Liverpool City Region
          • Planning Policy Documents
          • Policy and Guidance
          • +Supplementary Planning Documents
            • +East of Halewood
              • East of Halewood Response form
              • Halewood Horse Image
              • Halewood Horse Image (1)
            • SPD Additional Docs
          • Supporting Documents
          • +Technical Reports
            • MDT Feedback Form
        • +Local Plan FAQs
        • Brownfield Register
        • Useful Links
        • Get in touch
      • +Knowsley Local Authority Land/Property Search and Registers
        • Public Registers and Charges
        • Perform a property search
      • Gas extraction in Knowsley
      • Building and Planning Contact
      • Useful Links
    • +Roads
      • Apply for a parking blue badge
      • Apply for skip permit
      • +Civil parking enforcement
        • Enforcement and cancellation of penalty charge notices
        • Penalty charge notice payments
      • +Highways
        • Potholes
        • Road markings
        • Vehicle Restraint Barriers and Pedestrian Guardrails
        • Drainage
      • Highway fees and charges
      • Parking
      • Public Rights of Way
      • +Report road or street problems
        • Report a road problem
        • Annual Progress Report – Additional Highways Maintenance Funding
      • Roadworks in Knowsley
      • Flood Risk Management
      • Vehicle seizure notices
      • Winter gritting routes
    • +Births, deaths and marriages
      • Arranging a civil partnership
      • Burials and cremations
      • Cemeteries in Knowsley
      • Citizenship ceremonies
      • Copy certificates
      • Giving notice of marriage
      • Marriage venues and fees
      • Memorials
      • Naming ceremonies
      • Public burials
      • +Registering a birth
        • Online Bookings - System Unavailable from Monday 21 May
      • Registering a death
      • Registering a stillbirth
      • Renewing your vows
      • Register office privacy notice
    • +Housing
      • +Empty homes
        • Support with an empty house
        • Buy/Sell an empty property
        • Report an empty property
        • Empty homes newsletter
      • +Help finding a home
        • Apply for social housing
        • Apply for supported housing
        • Extra Care housing
        • Register for property pool
      • +Homelessness & Housing Advice
        • +Duty to Refer
          • Make a Referral
        • Facing Homelessness or Housing Crisis
        • Tenancy Bond Scheme
      • +Housing Assistance & Advice
        • Housing Assistance, Grants & Repairs
        • Energy efficiency
      • +Housing Statistics
        • Homelessness
        • Allocation of Social Housing
      • Privacy Notice - Strategic Housing
      • +Support for Private Landlords
        • +Landlord Accreditation Scheme
          • FAQs
        • Landlord newsletter, forum & training
        • Legal Documents for Private Landlords
        • Advertise your property
    • +Libraries
      • eBooks and eAudiobooks
      • Find your local library
      • Join a library
      • Online library
    • +Education and schools
      • +Apply for a school place
        • Annual School Admission Procedures - September 2019 Entry
        • In-Year School Admission Procedures
        • Fair Access Protocol (FAP)
        • Nursery Class Admissions
        • Apply for a Sixth Form Place
        • Home Education
        • Determined Admission Arrangements for Knowsley Schools 2020/21
        • Supplementary Information Forms
        • Privacy Notice - School Admission Service
      • +Attendance in schools
      • Apply for free school bus pass
      • Education Improvement Service
      • Exclusions from school
      • Family and Community Education
      • Find a school
      • Further education – travel support
      • +Governor Support Service
        • Clerks
        • +Local Authority Governors
          • Local Authority Governor Opportunities
      • Help with special educational needs
      • Knowsley Education Commission
      • School Admission Appeals
      • School attendance issues
      • School meals and menus
      • School term dates
      • +SEND
        • Latest news
      • Support learning English
      • Targeted advice and guidance
    • +Crime and safety
      • Preventing violent extremism
      • Talking to your child about terrorism
      • Domestic Homicide Review
      • Fire safety advice
      • Hate crime
      • Contacting Merseyside Police
      • +Report a trading standards issue
        • Illicit tobacco
        • Illicit alcohol
      • Reporting an emergency if you are deaf
      • Report anti-social behaviour
      • Public Space Protection Orders (PSPO)
      • Support with domestic violence
      • The Community Trigger
    • +Health
      • Public Health
      • Public Health Annual Reports
      • Public Health Statistics
      • Healthy Knowsley
      • Health checks in Knowsley
      • Health and Wellbeing Board
      • It's good to talk
    • Families Information Service
    • The LiveWell Directory
    • Chat to an advisor
  • +News
    • +News and press releases
      • News Archive
  • +Things to do
    • Events in Knowsley
    • Kids summer library activities
    • +Parks and Green Spaces
      • Apply for an allotment
      • Court Hey Park
      • Green Space Ranger Activities
      • Halewood Park
      • Huyton parks
      • Kirkby parks
      • Mill Dam Park
      • More parks
      • Parks and green spaces
      • Sale of Knowsley's parks
      • Stadt Moers Park
    • Community centres
    • +Museums and Galleries
      • +Kirkby Gallery
        • Art workshops
      • How to exhibit
      • Prescot Museum
      • Where to find us?
    • Knowsley Cycling
    • Knowsley War Memorials
    • Discover Knowsley
    • Hire community facilities
    • Health and Fitness
    • +Knowsley Leisure & Culture Park
      • Access and Facilities at KLCP
      • Shine! - Knowsley's Culture and Creative Showcase event
    • OurPlace
    • Knowsley Heritage walks
    • Activities for young people
    • Organised public events
    • The Venue Huyton
  • +Business
    • +Business rates
      • 2017 Budget Measures
      • 2018 Budget Measures
      • Business rates forms
      • Explanatory Notes 2019-20
      • +How do I pay?
        • Privacy Notice: Business Rates
    • Business support
    • +Knowsley Business Park Energy Project
      • FAQs
    • Procurement and Contracting
    • +What is Knowsley Better Together
      • Our Deals - Social Sector
      • Environmental Challenge Fund
      • Funding Applications
      • Agendas and Meetings
      • Find Out More
      • +Latest News
        • January 2018
        • November 2017
    • +Apply for a licence
      • +Animal licences
        • Dog home boarding
        • Boarding dogs in kennels
        • Cat boarding
        • Dog breeding
        • Dangerous and wild animals
        • Dog day care
        • Hiring out horses
        • Performing Animals
        • Pet shops
        • Zoos
      • +Business and street trading
        • Civil wedding premises licence
        • Firework premises
        • Food business
        • Private hire operators licence
        • Scrap metal and motor salvage
        • Street Trading Consents
        • +Taxi and Private Hire Driver licences
          • Designated vehicle list for Knowsley MBC - licensed Wheelchair Accessible Vehicles (WAVs)
          • Hackney and Private Hire Licensing Service privacy notice
        • Taxi and Private Hire Vehicle licences
        • Taxi Licensing Fees
      • Child employment work permits
      • Environmental Permit
      • Gambling Licences
      • +Leisure and personal treatment
        • Acupuncture and piercings
        • Caravan sites
        • Hairdressers and barbers
      • +Alcohol and entertainment licences
        • Children in entertainment
        • Tacit Consent
      • Licensing privacy notice (excluding Hackney and Private Hire)
    • Attach advertisements to posts
    • Trade at Kirkby Market
    • Bid to provide council services
    • Apply for environmental permit
    • +Schools and business services
      • Building cleaning
      • Building services
      • City learning centres
      • Data services
      • Dualcom
      • Educational psychology
      • Environmental education sessions and support
      • Extended services
      • Family learning and parenting
      • +Fleet management
        • Privacy policy
        • Terms and conditions
      • Grounds maintenance
      • Health and safety training
      • Human resources
      • Information governance
      • Kitchen equipment maintenance
      • Legal services
      • MOT testing and taxi inspections
      • Music and performing arts services
      • Occupational health
      • Payments
      • Pest control
      • Primary sports coaching
      • Procurement
      • Risk and resilience
      • School budget central management
      • School business information support
      • School ICT support
      • School library service
      • School meals
      • Schools sports partnership
      • Security
      • Sports leaders courses
      • Youth service
      • Contact form
    • Business continuity planning
    • +Available development land and vacant properties
      • Large sites
      • +Shop premises to let
    • Assets of community value
    • Community Asset Transfers
    • Civil parking enforcement
    • Knowsley Business Waste Guide
    • Advertise in Knowsley
  • +Jobs
    • +Job vacancies
      • Privacy notice: Knowsley Council Application Process
    • Help with finding work
    • +Knowsley Apprentice
      • Apprentice Audio Technician - PAS Sound Engineering Ltd - REF: K054
      • Apprentice Cabinet Maker - Harrison Collier
      • Apprentice Chef
      • Apprentice Office Administrator (2)
      • Apprentice Teaching Assistant - Hope Primary School
      • Apprentice Warehouse Operative
  • +Your Council
    • +Decision-making and governance
      • Council agendas, meetings and minutes
      • Council committees
      • Council constitution
      • +Merseyside Police and Crime Panel
      • Scrutiny
    • +Your representatives
      • +How to become a councillor
        • Elected Members Privacy Notice
      • Find your local councillor (1)
      • Parish and town councils
      • Your MPs
      • Your MEPs
    • +Policies, plans and strategies
      • +Policies, plans and strategies
        • Halsnead Garden Village
        • Shakespeare North Rail Interchange Prescot
      • +People
        • Armed Forces Community Covenant
        • Equality & Diversity
        • Social Value
        • +Health and Social Care
          • Adult Social Care - Privacy Notice
      • Place
      • Licensing
    • +Accounts, budgets and finances
      • +The Council's Budget - explained
        • How much has the council's funding been cut?
        • The Council's Budget
        • Funding versus demand
    • Parish and town councils
    • +Voting and elections
      • Electoral Registration Privacy Notice
      • Returning Officer Privacy Notice
    • +Make a Freedom of Information request
      • National Fraud Initiative
    • Data Protection
    • Preparing for emergencies
    • The Mayor of Knowsley
    • +Consultations
      • Brickfields
      • Budget Savings Consultation - Response
      • Experimental Order - Huyton Lane Service Road
      • Let's Talk 2030
      • Proposed Experimental One-Way Traffic Order - Halsnead Avenue, Whiston and Proposed Prohibition and
      • Experimental Prohibition of Entry Order - Leeside Avenue and Wellfield Avenue
      • Street Trading Policy Review and Consultation 2019
    • Knowsley Knowledge
    • +Publication scheme
      • Who we are and what we do
      • What we spend and how we spend it
      • What our priorities are and how we are doing
      • How we make decisions
      • Our policies and procedures
      • Lists and registers
      • The services we offer
    • Town twinning
    • Corporate Peer Challenge
    • Liverpool City Region Combined authority
  • +Online Services
    • +My account
      • Login to My Account
      • Register for an Online Services account
    • +Apply for it
      • Apply for a school
      • Apply for emergency support - fuel
      • Apply for emergency support - furniture/white goods
      • Apply for a Sole Occupier Discount for Council Tax
      • Ask for a review of fuel, or furniture if you think the decision is wrong
      • Apply for or renew a Blue Badge
      • Council tax reduction
      • Direct debit
      • Housing benefit
      • Discretionary Housing Payment
      • Licence applications
      • Parking permit
      • Planning applications
      • Replacement bin or bin repair
      • Chat to an advisor
    • +Book it
      • Bulky waste collections
      • Registrar Office bookings
      • Taxi MOT test
      • Pest control
      • Chat to an advisor
    • +Pay for it
    • +Report it
      • Abandoned vehicles
      • Dog waste
      • Fly tipping
      • Litter
      • Missed bins
      • Noise pollution
      • Road problem
      • Stray dogs
      • Street lights
      • Traffic Signal Issues
      • Traffic signs, bollards and beacons
      • Chat to an advisor
    • Chat to an advisor
  • +Contact Us
    • Online Services
    • Chat to an Advisor
    • Key Services and Emergency Contacts
    • +One Stop Shops
      • Huyton One Stop Shop
      • Kirkby One Stop Shop
      • Prescot One Stop Shop
      • Halewood One Stop Shop
    • Write to Us