The Knowsley Offer logo in orange

Accident & Emergency (A&E) and 999

When to go to A&E

A&E should only be used when there are serious physical injuries or illness which is a genuine life-threatening emergency such as:

  • a sudden loss of consciousness
  • a sudden confused state
  • fits that are not stopping
  • chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions (anaphylaxis)
  • severe burns and scalds
  • stroke
  • major trauma such as a road traffic collision
  • when someone has seriously injured themselves or taken an overdose

Find your nearest A&E here.

When to call 999

You should call 999 in the case of a medical or mental health emergency where someone is seriously ill or injured or their life is at risk as above.

If you think you, or someone else, is having a heart attack or stroke call 999 immediately. Every second counts with these conditions.

If you’re unsure, the NHS website has more information about when to call 999 and what to expect if you do.

Chat with us