Priority Services Register

If you are a pensioner, have a disability or suffer from a long term health condition, you can access a range of benefits and advice about your energy bills, metering and other help.

You can register with your energy supplier’s Priority Services Register for:

  • Advice
  • Password protection for your security
  • Moving your prepayment meter or credit meter
  • Free meter readings
  • Having your bill sent to a friend, relative or carer for them to check for you
  • Alternative cooking and heating facilities if your gas supply is disrupted
  • Advance notice if your electricity supply needs to be interrupted
  • Services for customers with visual or hearing impairments
  • Free annual gas safety checks

To register you must contact your energy supplier directly.

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