Food hygiene rating scheme

The Food Hygiene Rating Scheme in Knowsley helps consumers make informed decisions about where to eat out or shop for food. Find out more about the scheme here.

The Food Hygiene Rating Scheme is a national program operated by Knowsley Council to help consumers make informed decisions about where to eat out or shop for food. The scheme also encourages businesses to maintain high hygiene standards.

How the scheme works

Food hygiene ratings are based on inspections conducted by Environmental Health Officers. The ratings are based on three factors:

  • Food safety practices and procedures 
  • Structure and cleaning
  • Confidence in management

Businesses included in the scheme

Only businesses that directly supply the public with food are included in the Food Hygiene Rating Scheme. Examples of such businesses include most food shops, cafes, restaurants, takeaways, and pubs.

Rating system

Food hygiene ratings range from 5 (Very good) to 0 (Urgent improvement required). Scores are published on the national Food Hygiene Website. Businesses are also provided with a sticker outlining their rating.

Displaying ratings

While it is not currently a legal requirement to display a food hygiene rating sticker in England, businesses are encouraged to do so. If a food business does display a rating sticker, it must display the most recent hygiene rating.

Food hygiene rating example showing a 5 star rating.

Right to appeal

Businesses have the right to appeal against a food hygiene rating if they disagree with it. 

They are encouraged to first discuss the rating informally with the inspecting officer. 

If the business is still unsatisfied, they can lodge a formal appeal within 21 days of being informed of the rating.

Right to reply

Business owners or managers also have a "right to reply." 

This means they can submit an explanation of how the business has improved hygiene or to describe any unusual circumstances at the time of the inspection. 

The business's right to reply will be published online by the Council alongside the business's hygiene rating.

Request for reinspection

Businesses can request a reinspection if they have made significant improvements to their hygiene standards. There is a charge for this service. 

Please note that if standards have deteriorated, the rating can go down.

Additional information

For more information about the Food Hygiene Rating Scheme, please visit the Food Standards Agency website.


Appeal form

Right to reply form

Return to

Environmental Health Service

Knowsley Council

2nd Floor

Municipal Building

Archway Road



L36 9YU 

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