Alley gate key requests and repair

If you are requesting an alley gate key or reporting an alley gate maintenance issue, please provide the following information: 

• Name
• Address
• Contact Number
• Email
• Location of alley gate in question

Return to 

alleygatepayments@knowsley.gov.uk 

Process

Please provide proof of your address, such as council tax bill, and another bill with relevant address visible. 

Alley keys

Once we have received this information, the relevant internal team will provide you with a link to purchase the new key. 

Please note

Please note that key orders are made at the end of each month and can take between 6 and 8 weeks to receive. 

Alley gate repairs

Once we have received this information, we will contact a contractor.  The contractor will go out and assess the work request. 

This usually takes place within 7 days of your official request.  

Please note

Repairs will usually take 6 to 8 weeks to complete.