Find out what support there is if you are currently claiming or plan to claim Universal Credit.
Anyone making a new claim for Universal Credit can get help through the national Citizens Advice ‘Help to Claim’ service. This includes help to fill in the Universal Credit application, preparation for your first Jobcentre appointment and advice on whether your first payment is correct.
Visit the Citizens Advice Help to Claim website or call their team on 0800 144 8444.
Citizen Advice Knowsley can provide advice on benefit entitlement, how to make a claim, ID verification, and the payment process. They will refer residents to the national scheme for further support to make the application.