Who To Contact
Data Protection Office
Knowsley Council
Westmorland Road
Huyton
L36 9GL
Email: Inforights@knowsley.gov.uk
Who will own my data once I submit it?
The local authority for the area that you live in will own the data you submit to Property Pool Plus. For example, if you are a Knowsley Council resident, Knowsley Council will own your data.
The Partner authorities for Property Pool Plus are:
- Knowsley Metropolitan Borough Council
- Liverpool City Council
- Wirral Metropolitan Borough Council
- Halton Borough Council
- Sefton Metropolitan Borough Council
Why do you need my information?
Providing your information allows you to sign up to the Property Pool Plus Housing Register. Your information will be used to make sure that your application is dealt with properly and that your application is banded appropriately based on your needs.
What allows you to use my information?
The Partners to Property Pool Plus are using your information so that they can assess your housing needs before you enter into a housing contract, and to provide appropriate accommodation and services based on your needs when you do enter into the contract.
The Partners to Property Pool Plus are bound by the Housing Act and other legislation to provide specific services to applicants, both within their area and from other parts of the country. This legislation allows the Partners to share relevant information to ensure that applicants are appropriately housed.
Who will my information be shared with?
Your information will be stored on a system that can be accessed by all Partners to the Property Pool Plus scheme. This includes the five local authorities listed above and all Registered Social Landlords who are partners to the scheme.
Your information will not be accessed by anyone unless they have a genuine “need to know” basis to do so. This means, unless you have applied for a property, changed your circumstances or have contacted a partner agency about progressing an application in any way, your data will not be accessed.
Your data will be shared in accordance with the Cabinet Office's National Fraud Initiative. This requires the local authorities participating in Property Pool Plus to provide social housing data (current tenants and individuals on a housing waiting list) to the Minister for the Cabinet Office for matching. The use of data for this data matching exercise is carried out with statutory authority under part 6 of the Local Audit and Accountability Act 2014. It does not require the consent of the individuals concerned under Data Protection legislation.
Data matching by the Cabinet Office is subject to a Code of Practice. You can view further information on the Cabinet Office's legal powers and the reasons why it matches particular information.
Do I have to provide this information and what will happen if I don’t?
Submitting your information to the Property Pool Plus scheme allows you to bid on properties and be added to the Housing Register. Without signing up to this scheme and providing necessary information, you will be unable to be considered for the properties advertised.
How long will you keep this data for and why?
Your data will be kept for a minimum of six years from closure of your application. It will be needed should there be any claims or audits after your application is closed.
How will my information be stored?
Your information will be stored on a system created by Civica which is housed on Knowsley Council’s secure network servers.
Will this information be used to take automated decisions about me?
Yes.
Some automated decisions may be made using your information. For example: - The number of named applicants registered to your household address will be used to assess whether you are overcrowded at your current property or whether you could be considered to be under-occupying.
This decision is taken in line with the partners’ responsibilities under the Welfare Reform Act 2012 to stop homes from being overcrowded.
If you wish to stop this process and ask for the decision to be made by a person, please contact the appropriate Data Protection Officer. You have the right to ask questions or challenge this decision.
Will my data be transferred abroad?
No
What rights do I have when it comes to my data?
Under the General Data Protection Regulation, you have the following rights with regard to your personal data:
- The right to subject access – you have the right to see a copy of the personal data that the council holds about you and find out what it is used for
- The right to rectification – you have the right to ask the council to correct or remove any inaccurate data that we hold about you
- The right to erasure (right to be forgotten) you have the right to ask the council to remove data that we hold about you
- The right to restriction – you have the right to ask for your information to be restricted (locked down) on council systems
- The right to data portability – you have the right to ask for your data to be transferred back to you or to a new provider at your request
- The right to object – you have the right to ask the council to stop using your personal data or to stop sending you marketing information, or complain about how your data is used
- The right to prevent automated decision making – you have the right to ask the council to stop using your data to make automated decisions about you or to stop profiling your behaviour (where applicable)
To find out more about your rights under the GDPR, please visit the Information Commissioner’s Office Guide to the GDPR Individual Rights.
To request a copy of your data or ask questions about how it is used, contact:
Data Protection Officer
Knowsley Council
Westmorland Road
Huyton
L36 9GL
Or email: Inforights@knowsley.gov.uk
Who can I complain to if I am unhappy about how my data is used?
You can complain directly to the Council’s Data Protection Team by writing to:
Data Protection Officer
Knowsley Council
Westmorland Road
Huyton
L36 9GL
Or
Email: data.protection.officer@knowsley.gov.uk
You also have the right to complain to the Information Commissioner’s Office using the following details: -
The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 08456 30 60 60 or 01625 54 57 45
Website: www.ico.org.uk