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If you’re not sure what to do

NHS 111

When you need urgent medical help but you’re not sure what to do, NHS 111 can help.

You can go online at where a symptom checker is available.

Alternatively, you can call 111. A team of trained clinicians and advisors are on hand to ask questions about your symptoms so you get the help you need.  They can offer health advice or direct you to the right local health service if you are not sure where to go.

They can also arrange appointments with an Out of Hours GP or at A&E for those who need one.

Call 111 or visit at any time.

Children’s Symptom Checker

Alder Hey Children’s Hospital has an online symptom checker to help parents and carers understand common symptoms in children, and when to seek further help.

Go to to try it out.


A free and simple way to access a range of NHS services is on your smartphone or tablet at a time that suits you.

You can use it to do things like:

  • Find your NHS number
  • Order repeat prescriptions
  • Get the NHS COVID Passport (proof of vaccination)

Visit or search ‘NHS App’ at the app store now.

NHS Live Well

Whether you want to quit smoking, lose weight, eat well, cut down the booze, sleep better or feel happier, the NHS has lots of tips and tools to help you make the best choices about your health and wellbeing.

Chat with us