Duty to refer

Public bodies have a duty to refer people they consider may be homeless or are likely to become homeless within 56 days. Fill out our form here.

The public bodies which have a duty to refer are as follows: 

  • Jobcentre Plus
  • social service
  • authorities
  • probation services
  • hospitals, as part of providing inpatient care
  • emergency departments
  • urgent treatment centres
  • prisons
  • youth offender institutions
  • secure training centres
  • secure colleges
  • youth offending teams
  • Royal Navy
  • Royal Marines
  • Army
  • Royal Air Force

Your referral

  • You can refer any service user you've identified as being either homeless or threatened with homelessness. 
  • The service user must give their consent to be referred.
  • The individual can choose which local authority they wish to be referred to, so ask them where they would like the referral to be sent.

Important safeguarding information

This process does not replace or affect any safeguarding concerns and referrals. Please report safeguarding concerns in the usual way.

Homelessness Duty to Refer form
Indicates required field
Person's details
For example 08/02/1982
Their current or last known address
House composition
Their preferred method of contact
Initial reason for referral
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