You can chat with us by clicking the red button on the bottom right-hand side of your screen. Our online chat assistant VIK is available 24/7, providing help and information for many of our services.
You can contact a range of services across the council during office hours as well as out of hours.
Prebooked face-to-face appointments are available within our libraries.
The council's address is:
Knowsley Metropolitan Borough Council, Nutgrove Villa, Westmorland Road, Huyton, L36 6GA
There are plenty of council services available online for you to use 24 hours a day, seven days a week. My Account gives you access to your Council Tax, benefits, bin collection days and more.
Your views are important to us. It is an opportunity to identify and address any problems, learn from our mistakes and good practice, and continue to improve what we do.