All residents can visit Livv Housing Group online Money advice hub to find local support, including advice on employment, training, managing debt, health and wellbeing, furniture, getting online and claiming Universal Credit.
Many other organisations provide free and confidential advice to Knowsley residents. Some exceptions apply, so check the details below and if in doubt, get in touch before you visit. This advice includes:
Help with benefits (checking entitlement or making a claim)
Citizens Advice Knowsley
27 Cavendish Walk, Huyton, L36 9YG
- Welfare Benefits and General Advice: Monday 9:30am-3:00pm
- Money and Debt Advice: Thursday 9:30am-3:00pm
142 Cherryfield Drive, Kirkby, L32 8RX
- Money and Debt Advice: Tuesday 9:30am-3:00pm
- Welfare Benefits and General Advice: Friday 9:30am-3:00pm
For advice, you can call 0808 278 7839 Monday – Friday between 10:00am – 4:00pm, send an email or visit their website.
Prescot and Whiston Community Advice Centre
You can get help with:
- General Welfare Benefit Advice
- Help and guidance up to and including tribunal representation
Community Advice Centre, Prescot Centre, L34 5GA
Telephone advice is available on 0151 443 4639
Email: advice@prescotadvice.org
Centre 63
Centre 63 can help with
- Benefits including Universal Credit claims
- Housing and homelessness
- Money and debt
- A listening ear
Old Hall Lane, Kirkby, L32 5TH
Monday - Friday 8:30am - 5:00pm
Telephone advice and guidance is available for 18–30-year-olds by calling 0151 549 1494. You can visit their website for more information.
Livv Housing Trust
Telephone advice and support for their tenants only
Mon - Fri 8:00am - 8:00pm
Sat - 9.30am - 1:00pm
You can call 0151 290 7000 or send them an email.
Help to manage your money
TESS – anyone in rented accommodation
Based in ForHousing but open to all. TESS offers housing-related support, including benefit checks and claims, budgeting and debt advice.
You can call 0151 949 5050 between Monday to Friday 9am - 5pm.
Financial Services (including low-cost loans, savings and affordable white goods and electricals)
Enterprise Credit Union
Hall Lane, Huyton, L36 6AX
Monday - Friday 9:00am - 3:00pm
5-7 Page Moss Lane, L14 0JJ
Monday - Friday 12.30pm - 3:00pm
Credit unions offer low-cost loans and a savings facility to their members.
Direct message through the member's online area of their website www.enterprisecreditunion.org
Telephone - 0151 482 0177
Email - contact@enterprisecreditunion.org
Knowsley Mutual Credit Union
Kirkby Campus, Cherryfield Drive, Kirkby, L32 8SF
Monday - Friday 9.30am - 4:00pm
Credit Unions offer low-cost loans and a savings facility to their members.
Visit the Knowsley Mutual Credit Union website
Email - enquiries@knowsleymutualcu.co.uk
Call - 0151 545 3380.
Where to go in a crisis
Knowsley Foodbank
Three days of emergency food – a voucher is required from a partner agency.
Vouchers are held by various services, including Citizens Advice, Children’s Centres, schools and health visitors.
There are ten distribution centres open Monday – Saturday.
Call 07988617016, 0151 673 1250 or freephone 0808 275 9930.
Email info@knowsley.foodbank.org.uk or foodbankteam@big-help.info
Head office - Unit E, Centro Park, Becketts Close (off Gores Road), Kirkby, L33 7DF