Traffic signal issues

If you wish to report an issue with traffic signals, the team to contact will vary, depending on whether the issue relates to. Find out who to contact here.

Details needed

  • Street name, where signals are faulty
  • Location such as a junction with another named street, or a landmark
  • Time and date of when you first noticed the problem
  • Your contact details
  • Description of what the fault is and if it is an emergency or non-emergency issue

Examples of emergencies faults include

  • Leaning signal pole
  • All signals are off or not illuminating
  • Exposed wires

Office hours 

Monday to Friday (9am-5pm)

Traffic signal issue Emergency Non-emergency    
Permanent traffic signals

Call

0151 489 6000

Email

HighwaysEnquiries@knowsley.gov.uk

   
Temporary traffic signals

Call

0151 443 5022

Email

NRSWA.team@knowsley.gov.uk

   

Outside normal office hours 

Monday to Friday (before 9am or after 5pm) 

Saturday and Sunday (24 hours)

Traffic signal issue Emergency Non-emergency
Permanent traffic signals

Call

0151 443 2400 

Select the option for reporting emergencies

Email

HighwaysEnquiries@knowsley.gov.uk

Temporary traffic signals

Call

0151 443 2400

Select the option for reporting emergencies

Email

NRSWA.team@knowsley.gov.uk

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