Chat to an advisor

You can chat with one of our advisors by clicking the red button on the bottom right-hand side of your screen. Our online chat service is available each day from 9am to 5pm, except for Wednesday, which is 9am to 4pm. 

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Key Services and Emergency Contacts

You can contact a range of services across the council during office hours as well as out of hours.

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Face-to-face appointments

Prebooked face-to-face appointments are available within our libraries.

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Write to us

The council's address is:

Knowsley Metropolitan Borough Council, Municipal Buildings, Huyton, L36 9UX

My Account

There are plenty of council services available online for you to use 24 hours a day, seven days a week. My Account gives you access to your Council Tax, benefits, bin collection days and more.

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Two speech bubbles representing Knowsley residents having their say.

Have your say

Your views are important to us. It is an opportunity to identify and address any problems, learn from our mistakes and good practice, and continue to improve what we do.

Make a complaint, comment, or compliment
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