After submitting your application
Providing further documents
If you need to provide further evidence in support of your application, please submit it using the Upload Evidence Facility.
Essential skills assessment
The ESA is currently suspended, but new private hire driver applicants can apply for a licence pending the resumption of the ESA. When the ESA is resumed, any licensee who has been issued must attend by appointment and undertake the assessment before any renewal.
DVLA check
By applying for a driver's licence, you are consenting to an online DVLA record check to be undertaken by the Council at no extra cost to you before the grant of your licence.
National Register of Refusals, Revocations and Suspensions (NR3S) check
By applying for a driver's licence, you are consenting to a check of the NR3S register, before the grant of your licence.
Receiving your new licence and badges
Once your application, including all required documents, is processed, a new licence document will be emailed as a PDF.
If you have declared a Private Hire Operator and they accept via email, they will also receive a copy of the licence. The email will contain instructions for collecting your badges.
When will the process take longer?
The relevant supporting evidence, listed in points 1-7 here must be provided during the application process. If your application is incomplete or incorrect, it will take longer to process.
- The name and address on all documents must match and be spelt the same. If there are any discrepancies with the names on the documents, then the application will not be able to be processed further until the correct documents have been received.
- If your DBS certificate or DVLA licence check reveals convictions for offences that are not clear of our guidelines.
- If your NR3 check shows previous refusal, revocation, or suspension.
If you need to notify us of a change such as name, address or email, please complete the change of details online form