Make a complaint about a taxi driver or vehicle

You can make a complaint about a Knowsley taxi driver or vehicle using our online form.

Use this form if you would like to complain about a taxi driver or vehicle.

If your complaint is about a licensed driver being discourteous or abusive or a licenced vehicle that is in a dangerous or unsanitary condition, then you should complete the form below.

Upon receipt of your complaint, an officer will process this information, after which you may be referred back to the operator and/or the police if necessary.

To complete this form, you will need to tell us: 

  • Your name, address, and contact details
  • Driver and vehicle details (this includes the driver's ID badge number or the taxi plate number if you have them)
  • Nature of complaint

Start here

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