Request a medical exemption or notify a medical condition

Find out how to request medical exemptions or notify new medical conditions online.

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Request a medical exemption

If you are a hackney driver and would like to request a medical exemption in connection with loading and unloading wheelchairs into a designated Wheelchair Accessible Vehicle (WAV) or the carriage of assistance dogs in a designated or a standard vehicle, with or without partitions, please complete the Medical Exemption Request form below.

When completing this form to request a medical exemption, you must:

  • Upload valid medical evidence from a General Practitioner with access to your medical records

Once you have submitted your request, you will be contacted by email within ten working days.

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