Property Pool Plus Public Consultation

Have your say on how social housing is given to residents

We are asking for people to comment on the suggested changes for how social housing is given to residents.

You can tell us what you think by completing a survey. An easy-read version of the survey is also available. This includes a summary of the suggested changes.

Complete the survey




Complete the easy-read survey



You can also download and print the easy-read survey if you would prefer to print it off and complete it on paper.


Download the easy-read survey




You can email Knowsley Council or call 0151 489 6000 to ask for a pre-paid envelope to send the completed survey back to us in the post.

Please contact us by email housing@knowsley.gov.uk or phone 0151 489 6000 if you need the survey in another format or would like to respond in a different way.

About this survey

The survey asks people what they think of the proposed priorities and suggested changes to how social housing is allocated.

Social Housing used to be called council housing. Nowadays the council does not own a large amount of housing. Instead we work with housing associations who have properties that people can rent.

Property Pool Plus is the system used to match people with Social Housing. All housing associations in Knowsley use it to share details of properties they have available to rent. Some accredited private landlord properties are also advertised.

Property Pool Plus and is used across local authorities in the region. These include:

  • Halton Borough Council
  • Knowsley Metropolitan Borough Council
  • Liverpool City Council
  • Sefton Metropolitan Borough Council
  • Wirral Council

The following groups are invited to have their say on the proposed changes:

  • Social housing tenants
  • people who have applied (or may apply) for social housing
  • people who are on a housing waiting list
  • landlords
  • voluntary organisations
  • housing associations

What are the proposed changes?

The council follows the laws and rules about how people can be matched with available housing.

The suggested changes will affect how social housing is allocated. If agreed, these changes will affect the entire local authority area. For more information on the proposed changes, view the Policy and Procedure Document.

When can people have their say?

The consultation will last for 12 weeks, between Wednesday 18 November 2020 and Wednesday 10 February 2021.

How can I apply for housing in Knowsley?

To apply and register for housing, you can visit the Property Pool Plus website or get in touch via email choicebasedlettings@livvhousinggroup.com or phone 0151 290 7000 or by Live Chat: www.livvhousinggroup.com

How the information you provide is stored

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