Privacy policy: Pharmaceutical Needs Assessment 2022-25 60-day Consultation Survey

This privacy notice sets out how Knowsley Metropolitan Borough Council (MBC) and Knowsley Health and Wellbeing Board will use data collected from respondents completing the Knowsley Pharmaceutical Needs Assessment (PNA) 2022-25 60-day Consultation Survey.

Completing the survey is a voluntary act on your part to help us comply with the Knowsley Health and Wellbeing Board’s (HWB) statutory responsibility to produce a new PNA every three years.
The draft PNA must undergo a 60-day statutory consultation and this survey ensures that we comply with this obligation.

You can decide whether or not to complete the survey; and you can decide how much or how little you wish to complete.

Who will own my data once I submit it?

Knowsley MBC and Knowsley Health and Wellbeing Board.

Why do you need my information?

We will use the information that you have given us in order to contact you, should we need to clarify any of the information you have provided. Personal data is only requested and collected from respondents who identify themselves as a Community Pharmacist or Dispensing Appliance Contractor.
 
This information will only be shared within Knowsley MBC and the Knowsley PNA Steering Group for the purposes of writing the Knowsley PNA consultation report; and to corroborate or correct information relating to pharmacy opening hours and services.

What allows you to use my information?

Your participation in completing this survey is entirely optional.

Who will my information be shared with?

This information will only be shared within Knowsley MBC and the Knowsley PNA Steering Group for the purposes writing the Knowsley PNA consultation report
 
Following the consultation, responses will be reviewed by the Knowsley Pharmaceutical Needs Assessment steering group on behalf of the Health and Wellbeing Board. The steering group includes representatives from the Local Authority, NHS Cheshire and Merseyside, Local Pharmaceutical Committee and Knowsley Healthwatch.
 
A consultation report will be included within the final PNA document. This will provide an overview of the feedback received (no person will be identifiable) and set out how the comments have been acted upon.
The Council will not share data with any other third party.

Do I have to provide this information and what will happen if I don’t?

No, participation is entirely voluntary and not a legal requirement.  You can decide whether or not to complete the survey; and you can decide how much or how little you wish to complete.

How long will you keep this data for and why?

We keep contact details securely with restricted need to know access. We will then dispose of your information after five months (by 31st October 2022). All files containing your personal data will be deleted.

How will my information be stored?

Electronic survey data held by Knowsley Council will be stored on a secure electronic system. All paper surveys received will be stored securely by Knowsley MBC and will be securely destroyed by Knowsley MBC once the retention period is met.  

Will this information be used to take automated decisions about me?

No.

Will my data be transferred abroad and why?

Data will not be transferred abroad.
To find out more about your rights under the DPA 2018/UK GDPR, please visit the Information Commissioner’s website.
 
To ask questions about how it is used, please download a copy of our form and send it to: -
 
Data Protection Officer
Knowsley Council
Westmorland Road
Huyton
L36 9GL
Or email: Inforights@knowsley.gov.uk

Who can I complain to if I am unhappy about how my data is used?

You can complain directly to the Council’s Data Protection Team by writing to: -
Data Protection Officer
Knowsley Council
Municipal Building
Archway Road
Huyton
Liverpool
L36 9YU

Or email: data.protection.officer@knowsley.gov.uk

You also have the right to complain to the Information Commissioner’s Office using the following details: -
The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 08456 30 60 60 or 01625 54 57 45
Website: www.ico.org.uk