Contacting Merseyside Police

How to contact Merseyside Police in Knowsley

Merseyside Police has changed the opening times of its General Enquiry Offices (GEOs) across Merseyside. The changes came into effect on Monday 15 April 2019.

Why are the opening hours changing?

The changes will mean that more frontline officers will be ‘on the streets’, being available to deal with emergency incidents and also address a reducing number of visitors to the GEOs.

What are the new opening hours?

Huyton GEO will be open between 10am and 6pm, Monday to Saturday.

Kirkby GEO will be open between 10am and 6pm, Monday to Friday.

Are there other ways I can contact the police?

Yes, there are a number of other ways you can contact Merseyside Police:

Community Police Stations 

Prescot Community Fire & Police Station, Cables Way 10am-12pm on Mondays 

The Withens, Stockbridge Village 10am-12pm on Fridays 

Kirkby Library 10am–12pm on Fridays


You can report crimes (non-emergencies) online via the Merseyside Police website.

Social media

Merseyside Police Contact Centre Facebook - you can leave a message or send a message via Facebook Messenger – this channel is monitored 24/7.

@MerPolCC Twitter – a private, direct message facility which is available 24/7.


Call 101 for non emergencies (calls cost 15p from landlines and mobiles)

Typetalk on 18001 101 (service provided by Action on Hearing Loss for people who are deaf, hard of hearing or speech impaired).

Always call 999 in an emergency (if a crime is happening now, is someone is injured, you or someone is in danger or the person who has committed an offence is still there or nearby. 

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