Get online during Get Online week

Published on: Tuesday, 06-October-2015

Throughout 12 to 18 October, Knowsley Council is encouraging residents to get online and support national Get Online week.

Staff in each of the Council’s One Stop Shops (in Halewood, Huyton, Kirkby and Prescot) will be on-hand to help residents contact the council online. 

As well as offering practical help and talking residents through the online process, information will also be available on courses that are available throughout the borough, many free of charge, which will help residents to learn or enhance their digital skills.

Being online has a number of benefits - it is quick, free, there are no queues and you can contact us at a time, date and location to suit you!  In addition, being online opens up other opportunities, including taking advantage of online discounts (including fuel tariffs and online shopping), shopping from the comfort of your own home and being able to keep in touch with family and friends at the touch of a button through Facebook, Twitter and Skype!

More and more council services are now available online, either via the council’s website – – or the Knowsley Council app which is available to download free of charge from the App Store, Windows Store or Google Play.  Services range from reporting dog fouling and flytipping through to setting up a direct debit for Council Tax and checking what benefits you will be paid and when.

As well as it being free for residents to contact the council online, it also helps the council to make important efficiency savings – an online transaction costs the council 17p, whilst face to face contact costs the council £7.81 per transaction.

Cllr Bill Weightman, Cabinet Member for Finance and Governance, said “We are fully supporting Get Online week and I would encourage our residents to take part too.  Being online has lots of benefits, from the convenience and money saving aspect, but it also opens up social opportunities with friends and family as well as carrying out job searches and applying for jobs.”

If you would like to learn or develop your digital skills to help you take advantage of being online, contact Family And Community Education (FACE) on 0151 443 2026.