Apprentice Repairs and Maintenance Worker - The Big Help Project - REF: 004

Company overview:

"The Big Help Project, registered Charity (1141024), was founded in 2011 as Knowsley Food bank.

  • We currently feed 10,000 people per year from a central warehouse with ten distribution centres across Knowsley Borough supported by over 100 volunteers
  • Our new ‘Food Club’ outlets help families by providing a subsidised basket of food and groceries with the help of our food donors, freeing up cash for other essential needs
  • Our ‘BabyBasics’ scheme provides a Moses Basket of essentials for new-born babies
  • Our Trading Arm includes our ‘Homes with Style’ and Charity outlets, providing affordable white goods and furniture, and our paint recycling ‘Painting Green’ community re-paint provider
  • Our “Next Steps’ Team provide employability support for adults. We work with IT Mersey Digital Inclusion to provide training with regard to basic computer skills and Internet access
  • Our Jubilee Debt Advice Team provides debt-counselling support
  • Big Help Housing provides housing for ex-offenders on prison release, and for vulnerable individuals and families. This is provided through our Fresh Start Programme
  • For more information go to:"

Key responsibilities for the role:

  • To deliver day-to-day maintenance and repairs to Fresh Start properties ensuring a high-quality service is provided
  • To work within health and safety procedures at all times 
  • To adhere to the Planned Preventative Maintenance (PPM) Schedule
  • Support colleagues to carry out full Audits and keep records of house repairs and full inventories of goods in properties  
  • Conduct risk assessments of processes and tasks in properties
  • To thoroughly clean voided property /rooms for relets       

Key skills to be successful in your application:

  • Ability to work under pressure, prioritising different areas of work according to need and producing work of a high standard 
  • To be accurate and give attention to detail
  • To be able to complete necessary documentation e.g.time sheets, health/safety information, expenses claims
  • Have an interest in people and a commitment to helping others 
  • Committed to providing an excellent customer service with high standards of quality  
  • Enthusiastic person with a good and pleasant manner, with the ability to get on well with others
  • Organised, methodical and consistent in approach
  • Self-motivated with the ability to work alone as well as part of a team
  • Respect for client confidentiality 
  • A non-judgmental attitude regardless of the client's needs or situation 
  • To be willing to work flexibly within a developing environment with a ‘can do’ attitude
  • Must have or be able to achieve Level 2 in English and Maths

Location: Link Road Depot, Link Road, Huyton L36 6AP   
Contracted Hours: 35 hours
Hourly rate of pay: National Minimum Wage                               

Closing date: Monday 10 August 2020

How to apply: 
1. Download and complete the application form 

2. Include the job reference you are applying for in the subject box of an email and send it to

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If you would like support completing your application form, please email with the subject heading 'Application Support’