Apprentice Repairs and Maintenance Worker - The Big Help Project - REF: 004

Company overview:

"The Big Help Project, registered Charity (1141024), was founded in 2011 as Knowsley Food bank.

  • We currently feed 10,000 people per year from a central warehouse with ten distribution centres across Knowsley Borough supported by over 100 volunteers
  • Our new ‘Food Club’ outlets help families by providing a subsidised basket of food and groceries with the help of our food donors, freeing up cash for other essential needs
  • Our ‘BabyBasics’ scheme provides a Moses Basket of essentials for new-born babies
  • Our Trading Arm includes our ‘Homes with Style’ and Charity outlets, providing affordable white goods and furniture, and our paint recycling ‘Painting Green’ community re-paint provider
  • Our “Next Steps’ Team provide employability support for adults. We work with IT Mersey Digital Inclusion to provide training with regard to basic computer skills and Internet access
  • Our Jubilee Debt Advice Team provides debt-counselling support
  • Big Help Housing provides housing for ex-offenders on prison release, and for vulnerable individuals and families. This is provided through our Fresh Start Programme
  • For more information go to: https://bighelpproject.com/"

Key responsibilities for the role:

  • To deliver day-to-day maintenance and repairs to Fresh Start properties ensuring a high-quality service is provided
  • To work within health and safety procedures at all times 
  • To adhere to the Planned Preventative Maintenance (PPM) Schedule
  • Support colleagues to carry out full Audits and keep records of house repairs and full inventories of goods in properties  
  • Conduct risk assessments of processes and tasks in properties
  • To thoroughly clean voided property /rooms for relets       

Key skills to be successful in your application:

  • Ability to work under pressure, prioritising different areas of work according to need and producing work of a high standard 
  • To be accurate and give attention to detail
  • To be able to complete necessary documentation e.g.time sheets, health/safety information, expenses claims
  • Have an interest in people and a commitment to helping others 
  • Committed to providing an excellent customer service with high standards of quality  
  • Enthusiastic person with a good and pleasant manner, with the ability to get on well with others
  • Organised, methodical and consistent in approach
  • Self-motivated with the ability to work alone as well as part of a team
  • Respect for client confidentiality 
  • A non-judgmental attitude regardless of the client's needs or situation 
  • To be willing to work flexibly within a developing environment with a ‘can do’ attitude
  • Must have or be able to achieve Level 2 in English and Maths

Location: Link Road Depot, Link Road, Huyton L36 6AP   
Contracted Hours: 35 hours
Hourly rate of pay: National Minimum Wage                               

Closing date: Monday 10 August 2020

How to apply: 
1. Download and complete the application form 

2. Include the job reference you are applying for in the subject box of an email and send it to theknowsleyapprentice@knowsley.gov.uk


Top tips for filling in the application form:

  • Research the employer offering the job. Find out what they do and what the job involves.
  • Show the employer you understand their business by referring to them in your application, for example: "I am interested in developing skills in building maintenance and noticed you were successful in winning a large contract to maintain houses for a large housing association."
  • Always read the job description for the job you are applying for before you start to complete the application form to make sure the information you include is relevant to the job.
  • Before you start filling in your form, always check the instructions for filling in the application form.
  • Make sure you take your time. Don’t rush as you may make mistakes!
  • Prepare a draft of the application form before transferring the information to the actual form. If you’re filling it in by hand, make sure you don’t make mistakes on the original form for the employer.
  • Make sure any writing is neat and easy to read, and check your spelling.
  • Answer all questions and fill in all the boxes/spaces.
  • If there are gaps in your employment history, say what you were doing during that time. If you've have never had a job, you could include examples such as voluntary work, or involvement with outside clubs or organisations.
  • Make sure you sell your skills; this could also include things you have developed outside work such as interests and hobbies. This is an opportunity for you to promote yourself to the employer and is your opportunity to explain to the employer why they should employ you!
  • Before you send off your application form, take a copy of your form, so you have this to look over if you get an interview.
  • Ask a friend or relative to check your application form before you send it.

If you would like support completing your application form, please email theknowsleyapprentice@knowsley.gov.uk with the subject heading 'Application Support’