Apprentice Estate Services Operative - Knowsley Housing Trust - part of the First Ark group - REF: K042

Key responsibilities for the role:

  • Must be willing to complete an apprenticeship framework in facilities management
  • Support the Facilities Team Leader in delivering an effective support service
  • Assist the team to answer emails and telephone queries
  • Provide general administration support to the team
  • To deliver environmental neighbourhood cleaning and removal services to agreed standards, timeframes and quality
  • Foster good relationships between the services and tenants
  •  Ensure the safety, security, cleanliness, maintenance and repair of the properties
  • Assist with minor repairs within the building
  • Legionella and emergency lighting testing once fully trained
  • Follow Health and Safety policy and procedures, including the wearing of personal protective equipment (PPE) when necessary

Key skills to be successful in your application:

  • Good communication skills
  • Good organisation skills
  • Ability to work using own initiative
  • Good team player
  • Enthusiastic individual

Contracted hours: 35
Hourly rate of pay: National Minimum Wage

How to apply: 
1. Download and complete the application form 

2. Return it via email to

Closing date for applications: Thursday 11 July 2019

Top tips for filling in the application form:

  • Research the employer offering the job. Find out what they do and what the job involves.
  • Show the employer you understand their business by referring to them in your application, for example: "I am interested in developing skills in building maintenance and noticed you were successful in winning a large contract to maintain houses for a large housing association."
  • Always read the job description for the job you are applying for before you start to complete the application form to make sure the information you include is relevant to the job.
  • Before you start filling in your form, always check the instructions for filling in the application form.
  • Make sure you take your time. Don’t rush as you may make mistakes!
  • Prepare a draft of the application form before transferring the information to the actual form. If you’re filling it in by hand, make sure you don’t make mistakes on the original form for the employer.
  • Make sure any writing is neat and easy to read, and check your spelling.
  • Answer all questions and fill in all the boxes/spaces.
  • If there are gaps in your employment history, say what you were doing during that time. If you've have never had a job, you could include examples such as voluntary work, or involvement with outside clubs or organisations.
  • Make sure you sell your skills; this could also include things you have developed outside work such as interests and hobbies. This is an opportunity for you to promote yourself to the employer and is your opportunity to explain to the employer why they should employ you!
  • Before you send off your application form, take a copy of your form, so you have this to look over if you get an interview.
  • Ask a friend or relative to check your application form before you send it.

If you would like support completing your application form, please email with the subject heading 'Application Support’