Apprentice Admin Assistant - John Mason International - REF: KA 026

Company overview:

"At John Mason, we provide an efficient international removals service. We primarily handle international removals across a variety of countries, which means that you can be safe in the knowledge that your move is being handled by efficiently. Every year we ship household effects and furniture for thousands of people from the UK to destinations worldwide. Our international removals services are carried out by our overseas removals experts, that ensure your removals process is efficient and effective."

Key responsibilities for the role:

Working within our exports and imports team you will be working with the move manager to provide excellent customer service to our customers within the UK and overseas.

  • General Administration.
  • Ensure computer data is correct. 
  • Booking of containers for International Departments
  • Arranging parking suspensions
  • Liaising with shipping lines and agents
  • To prepare quotations and communicate with partners from around the world.
  • To maintain all files ensuring that all relevant paperwork and information is noted on the CRM system.
  • Assist in the production of paperwork
  • Making sure all company databases are up to date and accurate at all times.
  • Additional administrative support to team members and senior management as and when required.
  • To answer all incoming calls and take accurate written messages and pass to relevant person.
  • Any other duties as may be requested by the company

Key skills to be successful in your application:

  • Qualifications required/predicted ideally GSCE Grade 4/C or above or willing to work towards in Maths and English
  • Confident telephone skills
  • Team player
  • Highly motivated

Location:This is an office based role in our office in Huyton, Liverpool. Our office is ‘Covid-19 Secure’ and provide employees with the option of weekly covid testing.
Contracted hours: Monday – Friday 9-5 / One week day to study
Hourly rate of pay: National Minimum Wage

Closing date: 12 July 2021       

How to apply: 
1. Download and complete the application form 

2. Return it via email to

Top tips for filling in the application form:

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If you would like support completing your application form, please email with the subject heading 'Application Support’.