Temporary closure of One Stop Shops
Knowsley Council’s Kirkby One Stop Shop is currently a COVID-19 vaccination centre and is closed for council enquiries.
You can access the majority of our services online, including making payments, please try this option first by visiting our online services page.
If you are unable to access the service you need online and you do need to speak to somebody, you can find the numbers for key services and emergencies on our website.
For vulnerable customers that require a face-to-face enquiry, an appointment can be made by calling 0151 489 6000 and they will be seen in their local library.
Following government advice related to reducing Coronavirus spread, Housing Options will deliver their surgeries through telephone appointments. The days and hours are below:
Monday and Friday - 9am to 3pm
The number to call is 0800 694 0280.