Halewood One Stop Shop

Temporary closure of One Stop Shops

To protect all our customers and staff, we’ve taken the decision to close the council’s Halewood One Stop Shops temporarily. However, we are still available to help you – online and over the phone.

You can access the majority of our services online, including making payments, please try this option first by visiting our online services page.

If you are unable to access the service you need online and you do need to speak to somebody, you can find the numbers for key services and emergencies on our website.

For vulnerable customers that require a face-to-face enquiry, an appointment can be made by calling 0151 489 6000 and they will be seen in their local library.

If you need access to a computer or wi-fi you can visit your local library where you can also use our scan stations to provide evidence for council tax, benefits and blue badges.

Unfortunately both the Knowsley Works and Citizens Advice Bureau surgeries have been cancelled until further notice, as a temporary measure relating to government guidance for reducing the spread of Coronavirus.

Knowsley Works: 
Monday to Friday - 9am to 5pm
Citizens Advice Bureau: 
Monday to Friday - 9am to 5pm