New Hackney Carriage (Taxi) Driver Licence

A new applicant is someone who has never been granted a taxi driver licence by Knowsley MBC Council or someone whose last licence has expired by more than one month.

The Council has a “Fit & Proper Person Policy" for licence applicants. If you have convictions or relevant matters, you should open the guidance document at the bottom of the page before applying or incurring any expense. Do not apply to the Council until you have completed the checks via taxiplus for DVLA and DBS checks.


New Hackney Carriage (Taxi) Driver licence applications will not be granted unless the steps below have been followed.

1. Produce a Certificate of Good Conduct

If you have lived outside of the UK for three or more months since the age of 18 or in the last five years, you will need to show us an original Certificate of Good Conduct from the country or countries you lived in. You cannot apply to become a taxi driver in Knowsley if you do not have an original certificate, dated within the last six months, and a receipt from the embassy or consulate that issued it. If you have not lived outside the UK this section does not apply to your application.

2. Get your DBS and DVLA checks

If you have held for at least 12 months and still hold a full, valid driving licence in your current address, you must obtain these from TaxiPlus who do these checks on our behalf.

3. Pass the VRQ Level 2 in Transporting Passengers by Taxi & Private Hire

Once you have passed your DVLA and DBS checks you will need to book a place with a vocational trainer. Any accredited VRQ provider can provide this course. Currently known active training providers include:

Unite Taxi Education
Marybone Youth Centre
Addison Way Liverpool L3 2EW
Tel: 0151 236 7645/ 4245
 
North-West Education and Training
100 Sefton Lane, Maghull L31 8BT
Tel: 01515264949 or info@nweat.co.uk  
 
The VRQ qualification may incur a cost or the training provider, depending on your own personal circumstances, they may be able to fund or part fund the qualification. The training provider will provide advice on this.

4. Get a medical certificate

When you have passed your DBS and DVLA checks you will receive an email from TaxiPlus telling you it's time to apply for a medical certificate. 

All drivers must provide a medical certificate when they are applying for a new licence.

You may now only obtain the Group II standard medical from either:

  • A General Practitioner at your registered surgery.
  • Another General Practitioner who has full electronic access to a printout of your medical records before completing the assessment.

Currently many registered Doctors are not undertaking medicals. If you cannot access your own Doctor or your preferred Doctor, then you can use one provider used by many Merseyside Councils:
 
Just Health Ltd
Tel: 01282 936900 

Medical questionnaires completed by any other General Practitioner without access to your medical records will be rejected.

If you suffer from any of the medical disorders outlined below, your application
could be refused - please see the DVLA Medical guidance for Group II licence rules. 

  • Neurological disorders - Epilepsy, blackouts, narcolepsy and sleep disorders, Multiple Sclerosis/Parkinson’s disease, cerebrovascular disease.
  • Diabetes - IDD and NIDD.
  • Psychiatric disorders - neuroses, psychosis, dementia.
  • Alcohol or controlled drug misuse or dependence - this includes anyone who has committed a drink drive offence or has suffered seizures associated with alcohol misuse or dependence.
  • Respiratory disorders - sleep apnoea syndrome, cough syncope.
  • Visual disorders - poor vision, lack of peripheral vision, monocular vision.

Essential Skills Assessment

The ESA is currently suspended but new driver applicants can apply for a 1-year licence pending re-introduction of the ESA.

Boundaries Test

When you have submitted your application, you will be given an appointment to attend a boundaries test.  You must bring your original passport and/or DVLA licence and right to work documents with you. 

5. Apply for your licence

You are ready to apply for a licence when steps 1 - 4 have been completed. 

Documents obtained to support your application can be uploaded during the application process.  Names on all documents must match and be spelt in the same way. If there are any discrepancies with the names on the documents, then the application will not be able to be processed further until the documents have been rectified.
 
If you need to upload further evidence after submitting your application, this can be done via the upload evidence facility.

If you need help with uploading your evidence, watch the video below:

 
The application fee for a New Hackney Carriage Driver Licence is £60 (one year) or £100 (three years). 

The full fee will be taken at the time of application. Any subsequent fees can be paid via the Online Payment Portal.
 
Application fees will not be refunded.

You can no longer submit any documents by email as they will not be processed.
 


​​​​​ Apply for a licence



 

If you need help with making your application, watch the video below:

6. Receiving the renewed licence and badge

Once payment has been received, licences will be issued as a pdf via email. If you have listed either a radio circuit or Private Hire Operator, they will also receive a copy of the licence.  The badge will be posted out to you.   

If you have not been contacted within 10 working days of submitting a valid application, please email taxi.licensing@knowsley.gov.uk quoting your unique reference number.

How much will a new licence cost me?

Type of fee or certificate

Amount

Medical Certificate (if required)

 
Fees vary from one doctor to another (See section 4 above)

Certificate of Disclosure issued by the DBS and a DVLA mandate (if required)

£82.49 - payable to TaxiPlus

Issue fee

£60 (one year licence)
£100 (three year licence)

We cannot refund fees if you withdraw your application at any point, or if your application is unsuccessful.

Further information

This file may not be suitable for users of assistive technology.

You can request an accessible format by emailing taxi.licensing@knowsley.gov.uk