If you need a replacement for a lost or damaged badge or licence document complete the Request a duplicate licence/badge/plate online form below.
Request a duplicate licence/badge/plate
When completing this form, you will be asked to select which duplicate items you require.
If you only require a duplicate licence document, selecting any of the ‘Hackney Carriage’ options will allow you to request.
If you require a duplicate badge in addition to a duplicate plate or licence document, please select the ‘Hackney Carriage Badge and Plate’ option.
As part of the application process, you will be required to pay the relevant fee by card.
All licence documents will be issued as a pdf via email. The badges or plates are the only items that will be printed and made available for collection.
You will receive an email within 2 working days of submitting your application, containing an appointment time for collection.
Expenses incurred in submitting a duplicate item request, will not be refunded under any circumstances once issued.