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4. Corporate plans

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• About your council
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• Plans, policies and procedures
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  • Corporate plans
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Corporate plans and strategies

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Corporate plans and performance

• Corporate Plan 2012 -15 (PDF 640KB)
• Best Value Performance Plan 2008 (PDF 257KB)
• Public Service Agreement (PDF 365KB)

Communications

• Corporate Communications Strategy (Word 5MB)
• Purdah guidance (Word 65KB)
• Equality Communications Guidance (Word 322KB)

Customer services

• Customer Care Charter

Equality and Diversity

• Age Equality Scheme (Word 181KB)
• Equality and Diversity Policy (PDF 229KB)
• Race Equality Scheme (PDF 1MB)
• Gender Equality Scheme (PDF 262KB)
• Community Cohesion Strategy (PDF 1MB)
• Equality Monitoring Corporate Standard Framework (PDF 211KB)
• Equality Communications Guidance (Word 322KB)