Data Protection Act

Who to contact

Corporate Records Manager
PO Box 24
Archway Road
Huyton
L36 9YZ

Telephone: 0151 443 3705

Email: data.protection.officer@knowsley.gov.uk

Data Protection covers any form of personal information regarding living individuals. This information, whether it is on paper or in electronic format, has legal protection under the Data Protection Act.

Some categories of personal information are exempt from sections of the Act, and some highly sensitive information is given added protection.

The Act contains eight basic principles regarding personal information. It has to be:

  • Fairly and lawfully processed (stored, used, destroyed)
  • Processed for limited purposes
  • Adequate, relevant and not excessive
  • Accurate and where necessary kept up to date
  • Not kept longer than necessary
  • Processed in accordance with the data subject's rights
  • Secure
  • Not transferred to countries outside the EEA without adequate protection

If you are the subject of personal information held by the council, then you have the right to expect that we will give it due protection, and to know what that information is.

How to request information

‘Requests must be made in writing or by email and you will need to complete the ‘application to access personal information’ below. You need to identify which services you are interested in or have had dealings with.

What will you receive?

  • A copy of the information held about you
  • A description of the information processed
  • The purposes for which the information is being processed
  • A list of recipients of whom the information are/may be disclosed
  • An explanation of any codes used

Your rights

You have the right to ask the council:

  • Not to use personal information about you for direct marketing.
  • To stop processing personal information which is likely to cause damage or distress.

Complaints

If you are dissatisfied with how your request has been dealth with or if the information held about you is incorrect:

  • You should write to the Corporate Records Manager outlining what is incorrect and ask for it to be corrected
  • If you are still not satisfied, you should complain to the Information Commissioner, officially appointed to consider such complaints. The address is Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Telephone 01625 545 7000

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