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Data protection

Knowsley Council is committed to supporting residents to access the services and support that they are entitled to receive.  To do this, we need to collect and use information about the people we provide services to and others we have contact with.

We may share information you provide to us, such as council tax and benefits information, within the council and with Government bodies and other local authorities. We will only do this where it is necessary and the law allows it. Under no circumstances will we share your personal information with third parties for commercial purposes.

This will be in order to:

• Make sure the information is accurate; 
• Make sure that you receive all the benefits that you’re entitled to; 
• Avoid asking you for the same information more than once; 
• Prevent or detect crime;  
• Protect public funds; and, 
• Meet our key aims and legal obligations.

The council’s promise to you

• We will process your personal information in accordance with the Data Protection Act 1998 and other relevant legislation;
• We will only share your personal information if it is necessary to fulfill our statutory powers and duties, or to check accuracy, or to prevent and detect crime;
• We will not share your personal information with third parties for commercial purposes;
• We will use your personal information to advise you about benefits and grants that you may be entitled to receive and/or services that you may find useful;
• We will not collect too much or irrelevant information and we will not share information unnecessarily;
• We will do our best to keep your information accurate and up to date. You can help us by telling us about any change of circumstances
• We will not keep your personal information for longer than necessary;
• We will keep your personal information secure, both within the council and if we need to share it with another organisation; and,
• We will respect your right to access your personal information and other rights under the Data Protection Act.

For details of the information that we hold about you please contact:

Knowsley Borough Council
Risk and Resilience Division
PO Box 24
Archway Road
Huyton
L36 9YZ.

Email: data.protection.officer@knowsley.gov.uk