Terms and conditions

Whilst every effort is made to ensure that the information included on this website is accurate and up to date, Knowsley Metropolitan Borough Council is not liable for any inaccuracies or omissions. Neither does Knowsley Metropolitan Borough Council accept liability for any loss occassioned to any person relying on it.

Privacy statement

We will not pass on any personal information that you have given us to third parties for commercial use.

If sharing information among officers and other agencies will help to improve the service you receive, then we will share information where the legal framework allows it. However, if you prefer that certain information about you is not shared within the Council, you can request that this does not happen.

Knowsley Metropolitan Borough Council complies with the Data Protection Act 1998 and the good practice for the handling of personal data contained within that act.

External websites

On this site, you will find links to other websites which we have provided for your information and convenience. It does not mean that these organisations can access information about you which is held by Knowsley Metropolitan Borough Council.

Knowsley Metropolitan Borough Council is not responsible for the content of external websites.

The Ordnance Survey map

The Ordnance Survey map data included within this website is provided by Knowsley Metropolitan Borough Council under licence from the Ordnance Survey in order to fulfil its public function to act as a planning authority. Persons viewing this mapping should contact Ordnance Survey copyright for advice where they wish to license Ordnance Survey map data for their own use.

Social Media

In order to participate in or contribute to selected websites/web-based communities moderated by Knowsley MBC you may be required to register with knowsley.gov.uk or other service providers. Knowsley MBC will adhere to the privacy statement set out in our terms and conditions and comply with the Data Protection Act. Please be aware of relevant terms and conditions if registering with other online service providers.

Content submitted to websites/web-based communities moderated by Knowsley MBC is monitored, and we reserve the right to edit or remove content which does not comply with the council’s online community rules. For sites that are moderated, we aim to publish comments within 24 hours of submission. Knowsley MBC reserves the right to block or report users responsible for inappropriate content.

Content submitted to websites/web-based communities moderated by Knowsley MBC must not be used for distributing, disseminating or storing images, text or materials that might be considered indecent, pornographic, obscene or illegal; or distributing, disseminating or storing images, text or materials that might be considered discriminatory, offensive or abusive, in that the context is a personal attack, is sexist or racist, or might be considered as harassment.

Online community rules

You are agreeing to use websites/web-based communities moderated by Knowsley MBC in accordance with the following community rules:

Contributions must be civil and tasteful.
Contributions must be constructive and polite, not mean-spirited or contributed with the intention of causing offence or trouble.
Contributions will not be accepted if using it for advertising or promotional purposes, unless with the prior consent of Knowsley Council

Online safety

We advise you never to reveal any personal information such as telephone number, home or postal address, email, school details or anything else that would allow you to be personally identified.