One stop shops

One stop shops are multi-purpose facilities situated at
convenient locations throughout the borough. They enable our
residents to access a wide range of council services at a single
place, in a welcoming and comfortable environment.
One stop shop locations
Halewood One Stop Shop
The Halewood Centre, Roseheath Drive, Halewood, Knowsley, L26
9UH.
Prescot One Stop Shop
The Prescot Centre, Prescot Shopping Centre, Aspinall Street,
Prescot, Knowsley, L34 5GA
Huyton One Stop Shop
Archway Road, Huyton, Knowsley, L36 9YU.
Kirkby One Stop Shop
Cherryfield Drive, Knowsley, L32 1TX.
Opening hours
All four offices are open Monday to Friday, 9am to 5pm.
What services can I access?
There are also many partner surgeries held at our one stop shops
including the following:
Department of Work and Pensions
- Kirkby – Friday, 10am to
12pm
- Halewood – Friday, 10am to
12pm
- Huyton – Thursday, 10am to
12pm
- Prescot – Tuesday, 10am to
12pm
Knowsley Registrars
Service available at Kirkby, Halewood and Huyton. Please ask for
further details at the welcome point.
Age Concern
- Halewood – Tuesday, 10am to
12pm
- Prescot – Last Thursday of each
month, 10am to 12pm
Knowsley Works – Road to Work
Team
- Huyton – Thursday, 12.30pm to
3pm
Roy Castle Fag Ends
- Huyton –
Monday, 1.30am to 5pm (drop in)
Citizens Advice Bureau
- Halewood – Monday, Wednesday and
Friday 9am to 5pm Reception and booking
appointments
9.30am to 3.15pm General advice
- Tuesday and Thursday pre-booked appointments
- Telephone advice service in operation: 0845 1221 300
Job Centre Plus
- Lone Parent Advisor - Thursday 9.30am to 12.30pm (appointment
only)
Macmillan Cancer Care Support
- Halewood - Monday 10am to 3pm
- Kirkby - Wednesday 10am to 3.30pm
Knowsley Carers
- Kirkby - Thursday 10am to 3pm
Merseyside Police Surgeries
- Halewood - Every three weeks, 10am to 12pm (please contact One
Stop Shop Welcome Point for further details)
- Huyton - Monday 10am to 12pm (fortnightly)
- Kirkby - Monday 2pm (fortnightly)
- Prescot - Thursday or Friday 12pm to 2pm (please contact One
Stop Shop Welcome Point for further details)
One Stop Shop customer volumes
Customer volumes 2010 - 11
| |
Kirkby |
Huyton |
Prescot |
Halewood |
| 2010 / 11 |
80774 |
80641 |
47750 |
29931 |
Customer volumes 2011 - 12
| |
Kirkby |
Huyton |
Prescot |
Halewood |
2011 / 12 -
Quarter 1 |
19567 |
22659 |
11835 |
8856 |
2011 / 12 -
Quarter 2 |
19983 |
22116 |
11136 |
7441 |
2011 / 12 -
Quarter 3 |
17693 |
19847 |
9732 |
7501 |
Accessibility
Our one stop shops have a range of accessible features
including:
- Translation and Interpretation Service via telephone
interpretation
- Hearing loops
- Radar disabled toilet keys.
One Stop Shop