One stop shops

Who to contact

One Stop Shops

Telephone: 0151 489 6000

Email: customerservices@knowsley.gov.uk

One stop shops are multi-purpose facilities situated at convenient locations throughout the borough. They enable our residents to access a wide range of council services at a single place, in a welcoming and comfortable environment.

One stop shop locations

Halewood One Stop Shop

The Halewood Centre, Roseheath Drive, Halewood, Knowsley, L26 9UH

Prescot One Stop Shop

Prescot Shopping Centre, Aspinall Street, Prescot, Knowsley L34 5GA

Huyton One Stop Shop

Archway Road, Huyton, Knowsley, L36 9YU

Kirkby One Stop Shop

Cherryfield Drive, Knowsley, L32 1TX

Opening hours

All four offices are open Monday to Friday, 9am to 5pm and Saturday, 10am to 12.30pm.

Stockbridge Village One Stop Shop Surgery

Currently based at Knowsley Works Plus - The Croft, Stockbridge Village, Knowsley L28 1NR

Tuesday and Friday 9.15am to 12.45pm

What services can I access?

There are also many partner surgeries held at our one stop shops including the following:

Department of Work and Pensions

  • Kirkby Friday, 10am to 12pm
  • Halewood Friday, 10am to 12pm
  • Huyton Thursday, 10am to 12pm
  • Prescot Tuesday, 10am to 12pm

Knowsley Registrars

Service available at Kirkby, Halewood and Huyton. Please ask for further details at the welcome point.

Age Concern

  • Halewood Tuesday, 10am to 12pm
  • Prescot Last Thursday of each month, 10am to 12pm

Knowsley Works Road to Work Team

  • Huyton Thursday, 12.30pm to 3pm

Roy Castle Fag Ends

  • Huyton Monday, 1.30am to 5pm (drop in)

Citizens Advice Bureau

  • Halewood Monday to Friday 9am to 5pm (drop in)

Job Centre Plus

  • Lone Parent Advisor - Thursday 9.30am to 12.30pm (appointment only)

Macmillan Cancer Care Support

  • Halewood - Monday 10am to 3pm
  • Kirkby - Wednesday 10am to 3.30pm

Knowsley Carers

  • Kirkby - Thursday 10am to 3pm

Merseyside Police Surgeries

  • Halewood - Every three weeks, 10am to 12pm (please contact One Stop Shop Welcome Point for further details)
  • Huyton - Monday 10am to 12pm (fortnightly)
  • Kirkby - Monday 2pm (fortnightly)
  • Prescot - Thursday or Friday 12pm to 2pm (please contact One Stop Shop Welcome Point for further details)

Accessibility

Our one stop shops have a range of accessible features including:

  • Translation and Interpretation Service via telephone interpretation
  • Hearing loops
  • Radar disabled toilet keys.