Warning about rogue traders

7 April 2009

With the arrival of the spring weather and the Bank Holiday weekend approaching, many residents will turn their attention to carrying out work on their property, including gardening, tree pruning/surgery, patio work, cleaning driveways, guttering and roofing repairs.

Officers from the Environmental Health and Consumer Protection Service are advising residents to apply caution if they are considering paying for work to be done, particularly through doorstep sellers, or rogue traders.

To avoid rogue traders, the advice from Knowsley Council is:

  • Get at least three written quotes for any work you are considering getting done.
  • Get the name and address of the trader and make sure you have a landline number for them. Many rogue traders use either false or accommodation addresses and mobile phone numbers.
  • Don’t be pressurised into buying at the door. Reputable firms will return at a later date if requested.
  • Don’t be afraid to say no - it will not cause offence to reputable traders
  • If you are elderly or vulnerable, use the Trader Approved Scheme Knowsley (T.A.S.K) which can be contacted on 0151 546 6680.

Cllr Ken Keith, Knowsley Council’s Cabinet Member for Corporate and Customer Services, said: “With the warmer weather approaching, door to door traders tend to increase. Residents should always be on their guard with door to door traders and follow the advice given by trading standards officers before they enter into any arrangements, and definitely before they part with any money.”

“If you have any concerns about doorstep crime or if you have already encountered problems you should contact Consumer Direct on 08454 040506.”