Council protects 80 year old from door step crime
24 September 2010
Trading Standards officers in Knowsley have foiled a doorstep
crime incident against an 80 year old man.
The man, from Whiston, felt harassed by a trader who cold called
at his home on Tuesday this week, offering to relay his
The resident didn’t want the work to be carried out but wasn’t
given a cancellation form by the trader, as required by law. He
felt under pressure from the traders, who planned to return to the
property the next day to start work.
The resident contacted Trading Standards, who then attended the
property the next morning when five men arrived in two transit
The traders were sent away and the council is now investigating
Cllr Ken Keith, Knowsley Council’s Cabinet Member for Corporate
and Customer Services, said: “I’m pleased that our officers were
able to help this resident and prevent a door step crime incident
“It is completely unacceptable for traders to harass and
pressurise residents on their own door step and we will always act
upon information we receive to try and stop it happening.
“We rely on information from our community and this resident did
exactly the right thing in drawing our attention to this
”If the elderly or vulnerable need to have work carried out I
would encourage them to contact the Trader Approved Scheme Knowsley
(T.A.S.K) on 0151 546 6680 and get at least two quotations before
agreeing to get any work carried out. If people are in any
doubt, they should contact Consumer Direct on 08454 04 05 06 for
Mike Harden, Knowsley Council’s Executive Director for Corporate
Resources, said: “Our residents should never feel under pressure in
their own home to agreeing to work being carried out.
“If they do decide to have work done, they should remember that
any traders who cold call at their home must provide paperwork
allowing the resident to cancel the agreement.
“You are entitled to a seven day cooling off period in which you
can cancel any contract above £35.
“Our officers deserve praise for their proactive behaviour in
this case, which has protected a vulnerable resident and prevented
a door step crime incident from taking place.”