Private Sector Tenants and Residents - Useful Contacts

General support and advice

Citizen’s Advice Bureau www.adviceguide.org.uk
CAB Knowsley: 0845 1221 300
Email: advice@knowsleycab.org.uk
www.knowsleycab.org.uk
Shelter Tel: 0808 800 4444
http://www.england.shelter.org.uk/
Knowsley Council
Council Tax, Housing Benefits, other council services
Tel: 0151 489 6000
http://www.knowsley.gov.uk/
Financial Services Authority Helpline: 0300 500 5000

Utilities and essential bills

Gas - Transco Tel: 0800 608 1524
http://www.nationalgrid.com
Electricity Central Networks Enquiry Line: 0800 096 3080
Water - United Utilities Tel: 0845 746 2233
http://www.unitedutilities.co.uk
TV Licence Tel: 0844 800 6790
http://www.tvlicensing.co.uk

Health related services

NHS Direct Tel: 0845 46 47
http://www.nhsdirect.nhs.uk
Knowsley PCT Options - GP Service Tel: 0800 917 3683.
GP Led Health Centre
St Chad’s Clinic
St Chad’s Drive, Kirkby, L32 8RE
http://www.knowsley.nhs.uk

Support for those experiencing domestic abuse or hate crime

National Domestic Violence Helpline Tel: 0808 2000 247
Knowsley Domestic Violence Support Services Tel: 0151 548 3333
http://www.england.shelter.org.uk/
First Step Centre, Peatwood Avenue,
Kirkby, L32 7PR
http://www.kvss.org.uk/
Safer Knowsley Partnership Tel: 0800 953 4433
(8am – 6pm Mon – Fri)
Calls made to this number will
not show on your itemised bill