Food safety

Who to contact

Environmental Health and Consumer Protection Service
Municipal buildings
Cherryfield drive
Kirkby
L32 1TX

Telephone: 0151 443 4712

Email: environmentalhealth@knowsley.gov.uk

The council carries out regular checks on food premises to make sure the public is protected and that high standards are maintained.

All food businesses must be registered with the council and include market stalls, delivery vehicles and mobile food traders.

Food poisoning

The main causes of food poisoning are:

  • Not cooking food properly.
  • Preparing food too far in advance.
  • Not defrosting food correctly.
  • Storing foods incorrectly
  • Cross contamination
  • Poor hygiene

Who is at risk?

We all are, but young children and the elderly are particularly vulnerable and become ill quickly when infected.

Pregnant women, people who already have a pre-existing illness, and anyone whose immune system is weakened can also be seriously affected by food borne illness.

Further information about the safe preparation of food and the symptoms of food poisoning can be found on the web links in the ‘related websites’ box.

Food Hygiene RatingFood Hygiene Rating Scheme

Knowsley participates in the Food Hygiene Rating Scheme, which provides information on food hygiene standards for many food businesses in the Borough.

Operating the Food Hygiene Rating Scheme means that Knowsley food businesses are part of a national scheme run by local authorities across England, Wales and Northern Ireland in partnership with the Food Standards Agency. This provides a consistent approach for rating premises. The public will be able to compare hygiene ratings of food businesses in the local area and further from home.

Each business is given a hygiene rating when inspected by a food safety officer. They will look at:

  • How hygienically the food is prepared, cooked, cooled and stored
  • The condition of the structure of the building
  • How the business manages and records what it does to make sure food is safe.

Premises receive one of these ratings:


Rating Standard of premises
5 Very good
4 Good
3 Generally satisfactory
2 Improvement necessary
1 Major improvement necessary
0 Urgent improvement necessary

Each business receives a certificate and window sticker which may be displayed at the premises.

Businesses included in the scheme are:

  • Retail businesses handling open or perishable food
  • Pubs and clubs
  • Catering establishments
  • Mobile traders
  • School and work canteens
  • Institutional kitchens (e.g. nursing and residential homes)

Seach businesses

Search for food outlets' ratings in Knowsley.

More about food hygiene ratings

The Food Standards Agency has more about the Food Hygiene Rating Scheme.

Related websites